<h1>New EASE Reforms for PSBs and RRBs Focus on MSMEs, Customer Service, and Banking Access.</h1> A reform agenda for Public Sector Banks (PSBs), called Enhanced Access Service Excellence (EASE), has been adopted to improve lending practices, customer service, credit availability, and governance, with a focus on Micro, Small, and Medium Enterprises (MSMEs). Key reforms include facilitating transactions for MSMEs and retail customers, expanding banking access, offering near-home services, ensuring timely refunds for unauthorized transactions, and deploying mobile ATMs in underserved areas. Additionally, reforms for Regional Rural Banks (RRBs) involve strengthening their capital base, revising auditor appointment guidelines for transparency, and enhancing recruitment processes, as stated by the Minister of State for Finance.