ER-1 HARD COPY NOT RECD.

[SNEHAL SHAH]

Sir,

We are Manufacture & we file ER-1 Electronically but there is some technically error ACES (Online site) Last three months & ER-1 Had reject from aces site . We already talk with aces customer care. ACES customer care department officer tell that you can file this ER-1 in hard copy at Concern Range Superintendent but Supt of Range office refuse to take hard copy  .

In this situation , I am helpless for file ER-1. So please guide what to do in this situation .

Thanks and Regards,

AI Summary

Electronic filing failure: manual return must be accepted for genuine technical issues if filed within prescribed time.
Where electronic submission of ER-1 is prevented by technical faults, the assessee may file a manual return at the jurisdictional Range Office with a covering letter explaining the technical difficulty. The Range Office should accept a bona fide manual filing made within the prescribed time limit; refusal is improper unless the return is tendered after the stipulated deadline. Failure to file electronically remains an offence, but the Range Office must issue a show-cause notice and the adjudicating authority may refrain from imposing penalty if reasonable cause from technical failure is shown.