Banks are refusing partial remittance due to compliance requirements under the Foreign Exchange Management Act and RBI guidelines. As per these regulations, the import invoice value declared in the Bill of Entry must align with the remittance made. Any short payment is treated as a discrepancy unless supported by valid documentary evidence.
From the bank's perspective, if the invoice reflects USD 100,000 and the remittance is USD 90,000, the difference must be formally justified.
To resolve this, the following options are recommended:
Obtain a Credit Note (Preferred Approach):
Request the overseas supplier to issue a Credit Note for the rejected (NG) quantity, clearly referencing the original invoice and stating the reason. The payable amount will then be the net of Invoice minus Credit Note. Submission of both documents generally satisfies bank requirements.
Revised Invoice:
Alternatively, the supplier may issue an amended invoice reflecting the reduced payable value.
Supporting Documents (Limited Acceptance):
Documents such as inspection reports, debit notes, and email confirmations may be submitted; however, banks typically do not accept these without a supplier-issued Credit Note or revised invoice.
Full Payment with Adjustment (Last Resort):
If the bank does not permit partial payment, remit the full invoice value and adjust the rejected amount through future credit, refund, or subsequent shipments.
Banks also reconcile transactions through Bill of Entry matching and IDPMS; any mismatch without proper documentation may trigger compliance issues.
Recommended Practice:
Obtain a formal Credit Note from the supplier and submit it along with the invoice to process the net payment without regulatory concerns.