TaxTMI 
TaxTMI 
A person tax audit itr returns f.y.23-24 dt:20-09-24 but itr returns under process message show refund rs:6 lacs claim
Question:
Refund claim amount received procedure
Income tax refund issue f.y.23-24
14 Jun 2025 
1 Reply 
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Income-tax refund processing guidance covers reissue requests and online grievance filing for pending refunds.
Income-tax refund processing for a taxpayer whose return is shown as under process despite a refund claim. The discussion notes that a refund reissue request may be made where a prior refund has failed and is reflected in the system. If the refund remains pending, a grievance may be raised through the online portal under the grievances heading to the CPC (TDS) on behalf of the taxpayer whose refund is outstanding. (AI Summary)
Income-tax refund processing for a taxpayer whose return is shown as under process despite a refund claim. The discussion notes that a refund reissue request may be made where a prior refund has failed and is reflected in the system. If the refund remains pending, a grievance may be raised through the online portal under the grievances heading to the CPC (TDS) on behalf of the taxpayer whose refund is outstanding. (AI Summary)