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Income tax refund issue f.y.23-24

Sundaraiah kollipara

A person tax audit itr returns f.y.23-24 dt:20-09-24 but itr returns under process message show refund rs:6 lacs claim 

Question:

Refund claim amount received procedure 

Income-tax refund processing guidance covers reissue requests and online grievance filing for pending refunds. Income-tax refund processing for a taxpayer whose return is shown as under process despite a refund claim. The discussion notes that a refund reissue request may be made where a prior refund has failed and is reflected in the system. If the refund remains pending, a grievance may be raised through the online portal under the grievances heading to the CPC (TDS) on behalf of the taxpayer whose refund is outstanding. (AI Summary)
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FCA Adv amit aggarwal on May 9, 2026

you can check refund reissue request - if refund is failed anytime earlier, it has been showed in it, if showed you can raise request again.

otherwise can raise complaint,under heading grievances, to CPC (TDS) through online portal of such person whose refund amount is pending. with in a week reply will be received.

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