SBI branch refuses to revise the TDS for Apr2017-Dec18

[Dheeraj Mishra]

I am a defence pensioner and receiving pension through SBI. TDS is being deducted from my Pension every month since December 2016.

I was unaware about it till July 2017. After getting to know about it,I had applied for PAN card. Submitted PAN Card details in Nov 2017, but inefficient SBI Bank staff had finally updated my PAN details in System in Jan 2018.

I had checked on the Income tax TRACES website on 5th April 2018, Form 26 shows NO credit of Tax. I had raised Complaint through SBI Customer care

---- Response on Grievance as below from SBI --------–
1. The PAN no was submitted by the customer in Jan 2018. Prior to that the TDS was debited @ 20%. For that revised returns if filed , the TDS would be reflected in TRACES site. However, since returns cannot be filed for 2016-17, the customer has agreed not to send the revised returns from the branch.

2. For the period April 2017 to Dec 2018, the CA has expressed inability to revise the returns quoting the reason that since the Income Tax Site has been automated this is not allowed by the site. To this Shri Mishra has been requested to take up the matter with the Income Tax authorities, which he has accepted.

[DR.MARIAPPAN GOVINDARAJAN]

You may take the matter with the Income Tax higher authorities.

AI Summary

TDS revision blocked after delayed PAN update; bank and CA advise pensioner to approach tax authorities for correction. The bank deducted TDS from the pension before the PAN was linked; after the PAN was updated the pensioner found no tax credit on the tax portal. The bank stated that prior deductions at a higher rate would require revised returns to reflect TDS but asserted revised returns for the earlier year cannot be filed and that the automated tax portal prevents branch-level revision, advising the pensioner to take the matter to tax authorities for correction.