How to remove Failed Account on GOI Portal

[Dinesh G]

I have two bank accounts listed on GOI Tax Portal. One is Valid account where I am listed as Primary holder and second is failed account where I am listed as Joint holder. To file tax return for 2024-25, system asks to remove failed account. If I try to remove this account, system asks to e-verify the account. The options to do this are:

1. Using OTP on phone linked with Aadhar Card - I cannot use this option as I live outside India and do not have Aadhar Card.

2.  Generate EVC using Net Banking - I tried but cannot get it as I am not Primary account holder.

3. DMAT account - I do not have one.

Need help of experts to know how I can remove this failed account from my GOI Portal account at an early date so that I can file taxes for 2024-25 timely.

Thanks for your time and help with this.

Dinesh

AI Summary

Taxpayer Seeks Alternative to Remove Failed Bank Account for 2024-25 Tax Filing Under Portal Rules A taxpayer has two bank accounts linked to the government tax portal: a valid primary account and a failed joint account. The portal requires removal of the failed account before filing the 2024-25 tax return. Attempts to remove the failed account are hindered by mandatory e-verification options, which include OTP via Aadhar-linked phone, EVC through net banking, or a DMAT account. The taxpayer cannot use OTP due to residing abroad without an Aadhar card, cannot generate EVC as they are not the primary account holder, and does not have a DMAT account. Assistance is sought to identify an alternative method to remove the failed account promptly to enable timely tax filing.