E Commerce export for parcels under 25000 INR GST refund

[Guest]

Hello,

We sell online indian handicraft all the sales are export. Up till July and new GST regime we didnt have to follow customs clearance in india in order to export for parcels under 25000 INR. With new regime in order to receive refund all exports have to pass customs and all the export procedure. It is impossible to do it for very small exports. Currently DHL has solution which works with GST portal and customs clearance is express allowing somehow this parcels to be entered and matched. Other shipping companies including india post doesn't have solution as what I know. We are paying GST as if we are selling locally and loose a lot of money. Do anyone know anything about it and have maybe some solution?

AI Summary

Online Handicraft Seller Challenges New GST Rule Requiring Customs Clearance for Small Exports, Citing Financial Losses An online seller of Indian handicrafts raised a concern about the new GST regime requiring customs clearance for exports under 25,000 INR to receive GST refunds. Previously, such exports did not require customs clearance. The seller noted that DHL offers a solution for express customs clearance compatible with the GST portal, but other shipping companies, including India Post, do not. The seller expressed frustration over paying GST as if selling locally, resulting in financial losses. A respondent questioned how GST, being an indirect tax, could lead to such losses, seeking further details.