E Commerce export for parcels under 25000 INR GST refund

[Guest]

Hello,

We sell online indian handicraft all the sales are export. Up till July and new GST regime we didnt have to follow customs clearance in india in order to export for parcels under 25000 INR. With new regime in order to receive refund all exports have to pass customs and all the export procedure. It is impossible to do it for very small exports. Currently DHL has solution which works with GST portal and customs clearance is express allowing somehow this parcels to be entered and matched. Other shipping companies including india post doesn't have solution as what I know. We are paying GST as if we are selling locally and loose a lot of money. Do anyone know anything about it and have maybe some solution?

[YAGAY andSUN]

GST is an Indirect Tax, then how can you lose it. Kindly tell us in detail.

AI Summary

GST refund process for low value e commerce exports faces customs clearance requirement, creating practical compliance challenges. E commerce sellers of low value consignments must have parcels pass customs and be matched on the GST portal to obtain refund or export treatment, a requirement that is administratively onerous for very small shipments; one courier offers an expedited customs matching solution while others lack comparable mechanisms, causing some exporters to pay GST as if for domestic supply.