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of <h1>Board Mandates Prompt Tax Refunds; Surprise Inspections to Ensure Compliance and Address Delays in Processing.</h1> The Board emphasizes the importance of promptly processing refund claims and ensuring refund vouchers accompany refund orders. Persistent taxpayer complaints about delays have prompted the Board to reiterate the need for timely refunds. Surprise inspections by CsIT/IACs are mandated to verify promptness and interest payments on delayed refunds. Monthly inspections should be conducted, and any unissued refunds should be addressed immediately, with written explanations from responsible officials. The Inspection Division will monitor compliance and report non-compliance for disciplinary action. These instructions are to be communicated to all relevant officials.
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