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<h1>Faceless Customs Assessment Phase II Launches in Major Zones with New Roles VAO and VDC for Enhanced Processing.</h1> Phase II of the faceless assessment for customs begins on August 3, 2020, in specified zones including Chennai, Bengaluru, Delhi, and Mumbai. New roles such as VAO and VDC have been created for officers in the Faceless Assessment Group (FAG). The process remains consistent with previous pilots, with additional groups introduced in certain zones. Functionalities for VAO and VDC include online queries and amendments. The VDN role allows exceptional circumstances for bill processing. Monitoring tools like dashboards are available for oversight. Any issues should be reported via email to designated addresses for resolution.