Brand rate drawback: submit brand-rate letters promptly or pending claims risk processing at zero rate without prejudice. Non receipt of brand rate letters has caused large pendency of drawback claims. Brand rate applications must be filed within 60 days of Let Export Order (extendable 30 days); verification by the Deputy Commissioner within 15 days; brand rates fixed within 10 days of verification and processed under prescribed approval limits. Supplementary claims must be filed within three months of brand rate communication (extendable nine months). Exporters are directed to obtain and submit brand rate letters and requisite documents or face processing of pending brand rate claims at zero rate, with the ability to file supplementary claims within the stipulated period.