Restriction on manual refunds: manual refunds barred for cases processed on AST; exceptions require supervisory approval and system entry. Manual refunds are prohibited for cases processed on AST and must be routed through the Refund Banker or system workflows; exceptions are limited to specified Online TMS contingencies or where initial orders were passed outside AST, subject to mandatory supervisory approval, recording of reasons, mandatory PAN/AY/bank details on cheques, prohibition where a prior identical manual refund was encashed, and mandatory entry of refund details in the new ITD manual-refund screen for OLTAS matching and monitoring.
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Restriction on manual refunds: manual refunds barred for cases processed on AST; exceptions require supervisory approval and system entry.
Manual refunds are prohibited for cases processed on AST and must be routed through the Refund Banker or system workflows; exceptions are limited to specified Online TMS contingencies or where initial orders were passed outside AST, subject to mandatory supervisory approval, recording of reasons, mandatory PAN/AY/bank details on cheques, prohibition where a prior identical manual refund was encashed, and mandatory entry of refund details in the new ITD manual-refund screen for OLTAS matching and monitoring.
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