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of <h1>Aurangabad Customs and Tax Office Launches Efficient Grievance Redressal System with Single Window and Vigilance Setup.</h1> The Commissionerate of Customs, Central Excise, and Service Tax in Aurangabad has established a grievance redressal mechanism to handle complaints efficiently and transparently. A single window system is set up for speedy grievance disposal, monitored by a designated Public Grievance Officer. The mechanism includes prompt acknowledgment of grievances, a designated Public Grievance Committee, and a separate vigilance setup for complaints against corrupt practices. The Central Excise and Customs law provides remedial measures for grievances against decisions. A Centralised Public Grievance Redress and Monitoring System (CPGRAMS) is in place for stakeholders to lodge complaints, monitored by the Commissioner. Additionally, a Public Relations Officer is available for technical or administrative inquiries.
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