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Issues: Whether the Customs Broker violated Regulations 10(d) and 10(n) of the Customs Brokers Licensing Regulations, 2018, and whether the revocation of licence, forfeiture of security deposit and penalty could be sustained.
Analysis: The customs broker's obligation under Regulation 10(d) is confined to advising compliance in relation to the imports or exports it handles and to reporting known non-compliance. The finding that the exporter was later found non-existent, or that its GST registration and supporting documents were subsequently treated as dubious, did not by itself establish that the customs broker failed in that obligation. Under Regulation 10(n), the broker is required to verify the IEC, GSTIN, identity of the client and functioning at the declared address by using reliable, independent and authentic documents, data or information. That duty does not extend to physically inspecting every client's premises or sitting in judgment over the correctness of registrations issued by government officers. Reliance on validly issued IEC and GSTIN documents was sufficient, and the later discovery that the exporter was non-existent did not, on these facts, prove non-compliance by the broker. The reasoning was reinforced by the statutory presumption of genuineness attaching to official documents.
Conclusion: The alleged violations of Regulations 10(d) and 10(n) were not established, and the consequential revocation, forfeiture and penalty were unsustainable.
Final Conclusion: The appeal succeeded and the impugned order was set aside with consequential relief.
Ratio Decidendi: A customs broker discharges its verification obligations when it relies on genuine government-issued identification and registration documents and is not required to physically verify a client's premises or independently test the correctness of official registrations issued by competent authorities.