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Issues: Whether, in an application under section 11 of the Arbitration and Conciliation Act, 1996, the dispute arising out of the insurance claim was arbitrable despite the insurer's plea of consent letter, discharge voucher and full and final settlement.
Analysis: At the stage of considering a request for appointment of an arbitrator, the Court need only be prima facie satisfied that an arbitrable dispute exists. The existence, effect and voluntariness of the consent letter, discharge voucher and alleged settlement raised disputed questions that could not be conclusively adjudicated in this proceeding. The petitioner's assertion that a balance amount remained unpaid, coupled with its protest and demand for arbitration, showed a live controversy concerning the claim settlement. The Court therefore treated the matter as falling within the adjudicatory domain of the arbitral forum rather than being finally resolved in the section 11 proceeding.
Conclusion: The dispute was held to be capable of being considered for arbitration, and the question of appointment of an arbitrator was left to be dealt with by the appropriate bench.
Final Conclusion: The order proceeded on the basis that the existence and effect of the alleged settlement could not be finally determined at this stage and that the matter required consideration in the arbitral appointment process.
Ratio Decidendi: In a section 11 proceeding, the Court undertakes only a prima facie review of whether an arbitrable dispute exists and does not finally adjudicate contested issues such as the validity or effect of a claimed full and final settlement.