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Issues: (i) whether the service provider was contractually obliged to supply welcome drink to passengers and whether IRCTC could deduct the amounts spent by it on that head; (ii) whether GST paid by the service provider on production charges after 01.07.2017 was reimbursable under the contractual and circular framework.
Issue (i): whether the service provider was contractually obliged to supply welcome drink to passengers and whether IRCTC could deduct the amounts spent by it on that head
Analysis: The contract was operated on an unbundled, sector-wise service model, and the bid documents did not expressly include welcome drink among the services for which rates were invited. The later policy decision requiring welcome drink was taken after commencement of the contract and could not be read as an existing contractual obligation for the initial period. The arbitrator's reading of the tender, annexures, circulars, and correspondence showed that the respondent had not undertaken that obligation for the relevant period, and the High Court found no patent illegality or perversity in that conclusion.
Conclusion: The deduction made by IRCTC towards welcome drink was not justified, and the finding in favour of the service provider was upheld.
Issue (ii): whether GST paid by the service provider on production charges after 01.07.2017 was reimbursable under the contractual and circular framework
Analysis: The governing circulars provided that applicable taxes were to be reimbursed on proof of deposit, and the evidence showed that GST had in fact been deposited and reflected through the relevant returns and challans. The Court accepted that GST replaced the earlier local tax regime and that the contractual scheme did not exclude reimbursement of GST on production charges where deposit was proved. The arbitrator's factual findings and contractual interpretation were consistent with the record and did not warrant interference.
Conclusion: GST on production charges after 01.07.2017 was admissible and reimbursable to the service provider on proof of deposit.
Final Conclusion: The award and the judgment under challenge were sustained because the arbitrator's construction of the contract and appreciation of evidence did not disclose any ground for judicial interference.
Ratio Decidendi: In proceedings under Section 34 of the Arbitration and Conciliation Act, 1996, a court will not interfere with an arbitral award merely because another contractual interpretation is possible, where the award is based on the text of the contract, governing circulars, and evidence, and is neither patently illegal nor perverse.