Court orders Nodal Officer to resolve petitioner's TRAN-1 issue due to website glitch

The court directed the Nodal Officer to address the petitioner's grievance regarding inaction in accepting TRAN-1 due to a website technical fault. The petitioner was granted liberty to submit documents and grievances to the Nodal Officer for resolution within 30 days. The Nodal Officer would forward the matter to higher authority for resolution, with a decision to be made within 60 days in compliance with the law.

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Issues involved: Allegation of inaction in accepting TRAN-1 due to technical fault in the website.

The petitioner alleged inaction by the respondents in accepting TRAN-1 due to a technical fault on the website. The petitioner contended that despite filing a detailed return, they were unable to fill and upload TRAN-1. The respondent's counsel informed the court about the appointment of a Nodal Officer to address such grievances, who forwards the matter to GST-N, New Delhi for resolution.

The court directed that the petitioner's grievance should be looked into by the Nodal Officer/GST-N, New Delhi. The petitioner was granted liberty to submit complete documents and a representation of grievances to the Nodal Officer/GST-N, Indore. The Nodal Officer would then forward the matter to the higher authority for resolution. The petitioner was instructed to provide detailed information within 30 days, and a decision on the matter was to be made within 60 days in accordance with the law.

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