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Issues: Whether the Field Care Plan Incentive Deposit collected from sales officers was liable to service tax as business support service / business promotion service.
Analysis: The dispute turned on the true character of the deposit collected from persons engaged as Sales Officers. The deposit was taken at the time of appointment, was linked to the recruitment scheme, and was returned on the stipulated conditions. The Court read the definition of support services of business or commerce under Section 65(104)(c) of the Finance Act, 1994 and held that the facts did not show any service rendered by the appellant in promoting the business of the sales officers. Instead, the arrangement reflected engagement of persons to sell insurance policies through the appellant's business model, with the deposit being refundable and not a payment for an independent taxable service.
Conclusion: The FCP deposit was not taxable as business support service. The demand and penalty could not be sustained, and the assessee succeeded.