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Issues: Whether the demand and penalty, founded substantially on statements of purchasers and other witnesses, could be sustained when the appellant was denied effective cross-examination of the relied-upon witnesses.
Analysis: The demand was quantified on the basis of the monthly purchases stated by the buyers in their statements, and that quantification was not independently corroborated. In such a situation, the opportunity to cross-examine the persons whose statements formed the foundation of the demand was material to the appellant's defence. Though other material recovered in search indicated clandestine clearance, that circumstance by itself did not complete the quantification exercise for fastening the duty demand. Where the adjudication turns on witness statements, denial of cross-examination, or failure to record reasons for not granting it, prejudices the defence and offends fair procedure.
Conclusion: The denial of cross-examination vitiated the adjudication on quantification and required the matter to be sent back for fresh decision after allowing cross-examination of the remaining witnesses.
Final Conclusion: The appeal succeeded and the dispute was restored to the adjudicating authority for de novo determination of duty and penalty after granting the appellant the requested procedural opportunity.
Ratio Decidendi: Where a fiscal demand is computed mainly on witness statements and those statements are not independently corroborated, effective cross-examination of the relied-upon witnesses is essential to satisfy natural justice; failing that, the matter must be remitted for fresh adjudication.