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Issues: Whether the complainant was entitled to interest as compensation for delayed redemption of unit certificates, and at what rate and for what period.
Analysis: The redemption amounts were despatched after the date by which they ought to have been paid. On the respondent's own policy, interest was payable for the delayed period. The claim for a higher rate was not accepted, and interest was confined to the period of actual delay for each folio.
Conclusion: The complainant was held entitled to interest compensation at 15% per annum for the delayed period, calculated from 1-1-1994 to 19-2-1994 for folio No. 409877 and up to 26-3-1994 for the remaining folios.