It is a fairly common issue under GST — IGST refund pending due to mismatch in the Custom Invoice Date (as per shipping bill) and the invoice date reported in GSTR-1, and now the amendment window has lapsed.
Heres a step-by-step approach to resolve this:
1. Understand the Problem Clearly
The most common mismatch scenarios:
- Invoice date in GSTR-1
- Invoice date in Shipping Bill.
- Shipping Bill details not correctly linked in GSTR-1.
- Error in Port Code or invoice number formatting.
Since amendment is not possible after 6 months under Rule 59(5), regular rectification via GSTR-1 isn’t available.
2. Use the CBIC ICEGATE Mechanism (Customs Side Revalidation)
You should now move to Customs Side Revalidation as the only practical recourse.
CBIC Circular No. 12/2018-Customs dated 29.05.2018
- Allows for manual intervention and refund sanction through officer intervention, if the delay or mismatch is explained and validated.
Action Steps:
- Prepare a formal letter/application addressed to the Jurisdictional Customs Officer / Refund Officer.
- Include:
- Request for revalidation of SB details in EDI system to allow refund processing.
- Follow up with ICEGATE Helpdesk if the problem is not resolved at the Customs end.
You may also email [email protected] with subject 'Request for Revalidation of SB for IGST Refund'.
3. File Grievance on GST Portal and ICEGATE
Register your issue officially:
GST Portal:
- Go to Help > Grievance Redressal > 'Refund Related'
- Mention exact issue: GSTR-1 invoice date mismatch with SB, amendment window lapsed, refund stuck.
ICEGATE Portal:
- https://www.icegate.gov.in/
- File grievance online or call ICEGATE helpdesk.
4. RTI / Legal Recourse (If Delayed Unreasonably)
If no resolution in 30–60 days:
- File RTI to both GST and Customs asking for refund status and action taken.
- As a last resort, consider approaching High Court via writ petition, especially if refund is large and unduly delayed.
Summary
Step | Action |
1 | Draft a detailed explanation letter to Jurisdictional Customs Officer |
2 | Attach all necessary documents proving payment and export |
3 | Request for revalidation of shipping bill at ICEGATE |
4 | Raise grievances on GST and ICEGATE portals |
5 | Follow up regularly and escalate via RTI/legal if no resolution |