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of <h1>Income Tax Ombudsman Guidelines 2010: Procedures for Resolving Complaints via Conciliation and Mediation Outlined</h1> The Income Tax Ombudsman Guidelines 2010 outline the procedure for settling complaints through agreement. Upon receiving a complaint, the Ombudsman is responsible for notifying the relevant Income Tax Authority and attempting to resolve the issue through conciliation or mediation. The Ombudsman has the discretion to adopt any procedure deemed suitable to facilitate an agreement between the complainant and the authority involved.
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