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Step-by-Step Actions to Get IGST Refund on E-Commerce Exports.
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....tep-by-Step Actions to Get IGST Refund on E-Commerce Exports.<br>By: - YAGAY andSUN<br>Customs - Import - Export - SEZ<br>Dated:- 3-7-2025<br>If you are facing issues where IGST refund on exports through e-commerce is not being credited, here is a step-by-step guide on what to do to trace, rectify, and claim your refund effectively: 1. Verify Shipping Bill Filing * Ensure that the Shipping Bill....
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.... is filed as "Export with payment of tax" (not LUT/bond). * Confirm that the correct GSTIN, invoice number, invoice date, HSN code, and port code are mentioned. * The invoice value and tax details in the Shipping Bill must exactly match GSTR-1. 2. Cross-Check GSTR-1 and GSTR-3B * In GSTR-1, report the export under Table 6A/6B as "Export with payment of tax." * In GSTR-3B, ensure the expor....
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....t turnover is correctly shown in Table 3.1(b) under zero-rated supplies. * Both returns must be filed and matching in order for refund data to flow from GSTN to ICEGATE. 3. Use ICEGATE Refund Status Tracker * Visit https://www.icegate.gov.in ? Login/Register ? Go to IGST Refund Status. * Check for status of refund transmission for each Shipping Bill. * If marked "SB005 - Invalid Invoice D....
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....etails" or similar, mismatch exists between SB and GSTR-1. 4. Correct the Mismatches * File amended GSTR-1 (via Table 9A) to correct any invoice mismatch (value, number, date). * Make sure that your invoice value in GSTR-1 matches exactly with the one declared in the Shipping Bill. 5. Declare E-Commerce Platform GSTIN (If Required) * For export through platforms like Amazon or Flipkart, co....
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....rrectly mention the E-commerce Operator's GSTIN in GSTR-1 if applicable. * Some errors happen due to incorrect tagging under "through E-commerce operator." 6. Coordinate with Courier/Logistics Partner * In case you are using courier exports (especially Express Cargo Clearance System or India Post), ensure: * The Shipping Bill is generated and acknowledged by ICEGATE. * The courier partner....
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.... has filed consolidated EDI data that links your invoice with Customs. 7. Validate Bank Account with PFMS * Make sure your bank account is linked to your GSTIN and PAN, and validated in the PFMS portal. * If bank validation fails, even approved refunds will be stuck at disbursal stage. 8. File Refund Grievance (if Required) * If all corrections are done but refund is still not received: ....
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....* Lodge a grievance at [GST Portal ? Services ? Refunds ? Track Status ? Raise Grievance]. * Also, submit a grievance on ICEGATE under Refund Related Issues with your Shipping Bill, GSTR-1, and GSTR-3B copies. 9. Contact GST Helpdesk and Jurisdictional Officer * Reach out to the GST Helpdesk (1800-103-4786) or email: [email protected]. * Simultaneously, contact your jurisdictional GST off....
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....icer with supporting documents to escalate. ?? Checklist of Documents to Keep Ready * Shipping Bill copy * GSTR-1 and GSTR-3B for relevant period * Proof of tax payment (challan or payment ledger) * Bank account validation proof * Invoice and e-way bill (if applicable) * Courier/shipping tracking documents Pro Tip Maintain accurate, real-time reconciliation between your GST returns ....
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....and export documents. Using a GST return reconciliation software can help avoid mismatches in future. ***<br> Scholarly articles for knowledge sharing by authors, experts, professionals ....