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Guidebook for Faceless Assessment
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....uidebook for Faceless Assessment <br>News and Press Release<br>Dated:- 30-10-2020<br><BR>============= Document 1turant Customs Guidebook for Faceless Assessment 000000 + + + 000000 à¤à¤µà¤‚ TAXES AND सीमा शà¥à¤²à¥à¤• A CUSTOMS अपà¥à¤°à¤¤à¥à¤¯à¤•à¥à¤· DIREC सतà¥à¤¯à¤®à¥‡à¤µ जयते à¤à¤¾à¤°à¤¤ सरकार GOVERNMENT देशसेवारà¥à¤¥ OF INDIA करसंचय Turant Customs Programme Faceless, Contactless and Paperless Customs Clearance October, 2020 Version 1.0 Disclaimer The information, content, data etc. provided in this Guidebook is for general guidance of stakeholders. While CBIC will endeavour to update the content of this Guidebook from time to time, readers are advised to refer to the latest provisions of the relevant laws, rules, regulations, circulars, etc. Foreword Trade facilitation is a key enabler for simplification of procedures and reduction of barriers to the trade. In India, Central Board of Indirect Taxes and Customs (CBIC) has be....
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....en at the forefront of taking initiatives aimed at catalysing economic development through transparency, harmonization, predictability and automation in trade. The aim has been to reduce time and cost for the EXIM community. This would help them become more competitive in the international arena. In line with this momentum, CBIC has implemented next generation reforms through Turant Customs, strongly enabled by technology. This flagship initiative stands on the pillars of – Faceless, Contactless and Paperless Customs. This reform will help India take a substantial leap forward towards faster and cheaper Customs clearance of imported goods. A key enabler in Turant Customs is Faceless Assessment. It is being rolled out in phases and is scheduled to cover the entire country by 31st October 2020. This would enable uniform, anonymous Customs assessments and reduce interface between the Trade and Customs officers. The response of Custom officials to the dynamics of the worldwide changes in the ecosystem has been commendable. In this regard, the efforts of Indian Customs, in particular, have been notable, particularly the pace with which it has constantly adapted and evolved in thi....
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....s large and diverse country. I commend the officers of CBIC for their commitment to the cause of regulatory reforms aimed at enhanced efficiency. Our efforts need to be complementary and synergized at all times to ensure that the reforms enable a conducive and transparent environment for businesses involved with cross-border trade in India. M. Ajit Kumar Chairman, CBIC 5 Contents Foreword Executive Summary Chapter 1: Introduction to Faceless Assessment Chapter 2: Institutional setup Chapter 3: National Assessment Centres Chapter 4: Process for Faceless Assessment Chapter 5: Key Considerations for Faceless Assessment Chapter 6: Performance Measurement Chapter 7: Communication and Outreach Chapter 8: Frequently asked Questions Annexure 1: Implementation Phases for All India Roll-Out of Faceless Assessment Annexure 2: National Assessment Centres Annexure 3: Workflow for BE under Faceless Assessment Annexure 4: Enablers of Faceless Assessment Acronyms and Abbreviations References 60 77 5832223242366%22 13 17 29 39 79 6 Executive Summary Executive Summary The Central Board of Indirect Taxes and Customs (CBIC) is the apex body mandated for the Customs clearance of cross border trade (imp....
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....ort, export and transhipment). Over the years, CBIC has been instrumental in improving overall business environment and our global rankings in the category of Trading Across Borders. Turant Customs is going to further this agenda in the coming years. Recent years have seen India evidence significant improvement on multiple independent global indices which evaluating efficiency of the cross-border ecosystem. This includes the World Bank's Logistics Performance Index and Doing Business assessment (on the Trading Across Borders indicator) as well as the UN global survey on digital and sustainable trade facilitation. Rank 2016 0 2017 2018 2019 20 1. AEO and ACP merged 2. Deferred payment 40 40 3. Merchant overtime fee exempted 2. 1. Advance filing and late charge E-Sanchit 1. ICEDASH 2. Priority assessment of AEO 60 60 80 60 4. Mate receipt abolished 5. Mandatory documents reduced to 3 6. CCFC established 3. E-Sealing and promotion of DPE 3. Drive through scanner 4. 24*7 facility at JNPT 63 77 68 100 80 60 100 130 120 146 140 143 160 -Trading across border indicator rank India's overall rank Previous Customs clearance processes involved myriad requirements that were manually operated, ....
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....complex, sequential and time-consuming. 3rd February 1995 marked a watershed day for Indian Customs, on that day 25 years ago, India's first electronic Bill of Entry (BE) was filed at New Customs House, New Delhi. Migration of core Customs process to a technology platform opened-up a host of opportunities to reform the border clearance ecosystem. Earlier, the importers, exporters and other actors engaged in international trade (shipping lines, freight forwarders etc.) were required to prepare and submit large amount of information to border agencies to comply with various regulatory requirements. Also, this information had to be submitted separately to several different agencies, which their own specific automated or manual systems to process the data. This used to put a serious burden both on Government and trade. Thus, early initiatives by Customs focussed on expeditious transmission of documents between Participating Government Agencies (PGA) as 8 well as parallel processing of documents. This led to the introduction, in 2016, of Single Window Interface For Facilitating Trade (SWIFT), which enabled traders to file their documents for clearance through a common entry point. SWIFT....
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.... harmonized the regulatory compliance system by simplification of information flows between government and trade. Co-incidentally, creation of a single window facility is also a key obligation for signatories of the World Trade Organizations (WTO) Trade Facilitation Agreement (TFA).¹ SWIFT enables traders to file a common electronic 'Integrated Declaration' on the ICEGATE portal replacing the separate forms required by PGAs, which include Food Safety and Standards Authority of India (FSSAI), Plant Quarantine (PQ), Animal Quarantine (AQ), Central Drugs Standard Control Organization (CDSCO), Wildlife Crime Control Bureau (WCCB) and Textile Committee. A ‘PGA Corridor' within the platform's Risk Management System (RMS) then routes the declarations automatically to concerned agencies. SWIFT is complemented by e-SANCHIT which allows traders to submit electronic digitally signed copies of supporting documents thereby dispensing with hard copies that were physically submitted earlier. SWIFT enabling ‘Minimum Government, Maximum Governance' Goal 1 Single Window Promoting Paperless Trade Goal 2 Empowering Citizens Promoting Transparency Goal 3 Ease of Doing Business Trade Faci....
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....litation Measures 1. PGA Registration 2. ePayment of Customs Duties 3. eSANCHIT 4. IPR e-Registration 1. User Login/Signup 2. Public Enquiries 3. Compliance Information Portal 4. ICEDASH 5. IGST Validation Enquiry 1. User Login/Signup 2. Public Enquiries 3. NEFT/RTGS for CE/ST 4. Sea Manifest Regulation 5. Simplified Registration 6. Digital Signature 7. Customs Duty Calculator 8. Exchange Rate Notification SWIFT, Indian Customs EDI System (ICES) and Indian Customs Electronic Gateway (ICEGATE) have now become synonymous with the digital evolution journey of Indian Customs, making the Department a frontrunner of e-Governance initiatives in the country. 1 Under Article 10.4 of the WTO's TFA 9 In recent times, the possibilities offered by technology to enhance trade facilitation have expanded exponentially. At the same time, the WTO's TFA has spurred efforts to re-engineer the extant processes for expediting cargo clearance. The combination of applying technology to modern trust-based processes has led to the realization that trade facilitation can be significantly enhanced without compromising national interest (including economic, social and environmental). Further, recent uncertaint....
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....y ushered by Covid-19 has fast tracked the move towards a 'new normal' based on the heightened use of technology. Indian customs introduced the 'Turant Customs' programme as a key initiative of CBIC to enable faster clearance at lesser cost to the trade, transparent decision making leading to enhanced ease of doing business. Components of the programme are characterized by three key attributes i.e. a Faceless, Contactless and Paperless Customs clearance processes. The programme radically reimagines extant processes by leveraging technology for greater transparency, efficiency and accountability. • • • Faceless Faceless assessment Constitution of NAC Constitution of FAG Contactless Web based goods registration by importer Automated queuing and machine enabled customs 'Out of Charge Customs compliance verification through e- Sanchit Automated debit of bond after assessment Online AD Code/ IFSC Code up-dation Paperless e-OOC BE and e-LEO Shipping Bill e-Gatepass . e-Sanchit by PGAs for issuance of License/ Permits The most critical component of the Turant Customs programme is Faceless Assessment, which is set for an All India launch on 31st October 2020. Faceless Ass....
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....essment (also referred to as virtual assessment or anonymised assessment) uses a technology platform to separate the Customs assessment process from the physical location of a Customs officer at the port of arrival. This measure will bolster efforts to ensure an objective, free, fair and just assessment. Key objectives of Faceless Assessment include: Anonymity in assessment for reduced physical interface between trade and Customs Speedier Customs clearances through efficient utilisation of manpower i. ii. iii. Greater uniformity of assessment across locations iv. Promoting sector specific and functional specialisation in assessment After running pilot programmes since August 2019, the first formal phase of Faceless Assessment commenced in Bengaluru and Chennai in June 2020. It primarily focused on cargo under Chapters 84 and 85 of the Customs Tariff Act, 1975. This was followed by other phases covering new Customs locations and new items of import. The phased launch of Faceless Assessment helped CBIC evaluate the responsiveness of Customs officers and trade representatives as well as suitability of the technology platform in a real-world environment. Accordingly, based on the findi....
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....ngs of this exercise, the pan India roll out of Faceless 10 10 Assessment has now been firmed up paving the path for a more modern, efficient, and professional Customs administration. It is estimated that the Faceless Assessment initiative will help slash release time to only few minutes and few hours, substantially lower than the present clearance times averaging three to four days. Accordingly, Faceless Assessment is expected to have considerable impact on India's performance on various independent global assessments and boost the country's trade competitiveness, including ease of doing business. Faceless Assessment also offers many other advantages to both trade and CBIC. This Guidebook has been prepared to help the Customs officers and other concerned stakeholders in the successful implementation of Faceless Assessment across the country. It will act as a ready reckoner covering aspects of: • • • Reforms undertaken by CBIC, especially those enabling Turant Customs Institutional set up for Faceless Assessment Roles and responsibilities of National Assessment Centres (NAC), their Co-Convenors, Convenors and Members Key Considerations for Faceless Assessment â....
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....¢ Processes/procedures for Faceless Assessment Communication and outreach efforts for successful implementation of Faceless Assessment Performance measurement and impact analysis 11 Introduction to Faceless Assessment Chapter 1: Introduction to Faceless Assessment 1.1 Faceless Assessment, a component of the Turant Customs programme, is a path breaking initiative aimed at introducing anonymity and uniformity in Customs assessments pan India. 1.2 Overview: The journey towards Faceless Assessment has been long. Decades ago, goods imported into India were assessed for Customs duty at the border by jurisdictional Customs officers on the basis of physical documents. Subsequent introduction of computers led to automation of assessment. This was followed by a robust digital risk management system (RMS) for Customs clearance with minimal checks, while interdicting risk-prone cargo for assessment and examination. In 2012, the Customs Act 1962, was amended to introduce self-assessment by importers/ exporters themselves. While digitisation helped in streamlining of procedures, yet disparities in assessment prevailed due to interpretation issues. Customs officials recognised a dire need to pr....
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....ovide uniformity and certainty in assessment practices. It was also clear that anonymity in assessment and load balancing of import documents that are required to be assessed would bring about more efficiency and help improve the speed of Customs clearances across India. This was the trigger for the conceptualization and development of Faceless Assessment. 1.3 Faceless Assessment a Balance between Anonymization and Specialization: Anonymity in assessment is a core feature of the Faceless Assessment initiative. This is aimed to reduce the unnecessary need of a face to face interaction with a Customs official. This measure will also encourage specialization and uniformity in assessment of identified goods, as officers in a Faceless Assessment Group (FAG) would no longer be required to work on assessment of all goods. Overview of Customs processes before and after Turant Customs Contemporary Customs process (for imports) Total time: 3-4 days Long Queue Long Queue Long Queue Submission Assessment Duty Payment Goods Registration Examination Ð¾Ð¾Ñ Hardcopy to Importer Turant Customs process (for imports) Print at Service Centre Target -Total time: > more>> 14:07 19-08-2020 17 Orac....
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....le Fusion Middlewar... x Mozilla Firefox http://ddvp...ECAE2EF8FC5 x http://ddvp...tastics.jsp x http://ddvpic...tatastics.jsp x + x Search Oddvpicap04.cbec.gov.in:7776/miswebrep/todays_statastics.jsp ICE DASH-Indian Customs Virtual Assessment Dashboard All India Home/Dashboard 19/08/2020,14:08:50 5 hours Dashboard access will be provided in COM role for the Pr. Commissioner/ Commissioner to monitor pendency and processing of BE assigned by the CAS to FAG under their Jurisdiction. A virtual dashboard where status of BE pertaining to respective Port of Import but assigned to FAG at any port will also be accessible. The status reports are available in VDN, VDC and VAO roles also for the FAG officers to act accordingly. Dashboard for NAC Commissioner Fusion Middlewar... x http://ddvp...ECAE2EF8FC5 x http://ddvpi...hourwise.jsp x http://ddvp...tastics.jsp x ddvpicap04.cbec.gov.in:7776/miswebrep/impqry_hourwise.jsp Ñ List of BES pending in a... x http://ddvpic...tatastics.jsp x Q Search ☆自 ICE DASH-Indian Customs Pendency Dashboard For Virtual Assessment Site All India Dashboard TODAY'S STATISTICS 19/08/2020, 14:13:23 5.Pendency Dashboard For Disposal Receipt Virtual Ass....
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....essment Site userid=387F8589480E2AC5 JCT: -SELECT-- ASSESSMENT DATE: dd/mm/yyyy Assessment Date: ssessment Center(NAC)- Metal Products ant Target/Achieved ASSESSMENT TARGET ACHIEVED (96) B/E Not Alloted:140 ZONE NAME Q Search 44 +40 (As On 16/10/2020 19:15) TARGET No of BE(s) ASSESSED No of BE(s) ACHIEVED () Total 780 1069 10 Guwahati 10 0 0.0 180.0% 30 Kolkata 30 54 180.0 220.0% 10 Bhopal 10 22 220.0 78.3% 60 Delhi(Prev.) 60 47 78.3 140.0% 85 Delhi 85 119 140.0 105.0% 40 Meerut 40 42 105.0 91.4% 35 Bengaluru 35 32 91.4 166.4% 110 Chennai 110 183 166.4 90.0% 10 Hyderabad 10 9 90.0 10 Thiruvananthapuram 10 0 0.0 350.0% 10 Vishakhapatnam 10 35 350.0 158.5% 135 Ahmedabad 135 214 158.5 200.0% 10 Mumbai I 10 20 200.0 128.4% 155 Mumbai II 155 199 128.4 88.0% 50 Mumbai III 50 44 88.0 280.0% 10 Nagpur 10 28 280.0 210.0% 10 Pune 10 21 210.0 Assessment achieved Daily Assessment Target 11:43:00 am ICES 1.5 Target - Pendency Summary Indian Customs EDI System - Imports V1.3 CUSTOMS HOUSE 60,RAJAJISALAL CHENNAI-60000 Returned and Pending Pending with VDC 10/102100 10040409 Target-Processing Summary Target - Processing Summary Pending Amend Approval Processed Documents AG Target Processed Total U....
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....nallotted 110 685 bait 40 40 11:43:00 am ICES 1.5 16102009 10040009 ladian Customs EDI System Imports VLS CUSTOMS HOUSE 60, RAJAJISALALCHENNAI-600001 Target-Processing Summary Returned and Pending Pending with VDC Pending Amend Approval Processed Documents Returned and Pending Total Pending: 3 Serial No. 1 2 BE NO 3825-637 9091259 3 9176842 BE Date 10-OCT-2000 07-OCT-2000 14-OCT-2000 AG Activation Read? View BE Status View B BE Status View BE BE Status View BE NE Status View D BE Status View BE BE Stat View BE BE Status View BE BE Status View BE BE Status View BE BE Status Note: These are documents returned again to the officer after query reply, first check report, VAO explanation or for reassessment etc. Serial No. Indicates the current serial no of the document in the queue of the officer. Exit 6.2 Implementation Of Guidebook: The Joint Commissioner may be designated for ensuring the implementation of Turant Customs process and meeting Key Performance Indicators. 6.3 Maintenance Of Records - Indicative list of reports maintained by some FAGs to monitor the key performance indicators are given below for reference: Chapter S. No. Description 1 No. of BE Assessed By FAG 2 3* No. of....
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.... Bills in which the Assessment is modified by FAG No. of BE in S.No.2 above in which the importer agreed with re-assessment by FAG 4* No. of BE in which Speaking Order is issued/ under process 5 No. of BE in which query raised by FAG 6 No. of BE ordered for first check 7* No. of BE in which RMS instructions are not relevant 8 No. of BE returned to PAG by FAG *These reports are currently not available on the system and have to be prepared manually ◠In respect of S. No. 2, List of BE together with issue in brief to be furnished fortnightly to Commissioner together with remarks whether interdictions to be inserted in RMS as per following format S. No. BE No. and BE date Port of Chapter Issue in brief for Suggested Import which interdiction in RMS 41 assessment was modified 1 • • In respect of S. No. 5 and 6, Joint Commissioner ICD to review all BEs and reasons for query/ first check on a fortnightly basis. In respect of S. No. 7 fortnightly report along with details of each BE and issue in brief to be submitted to Commissioner as follows S. No. BE No. and BE Port of Import Chapter No. of RMS instruction date that are not relevant • In respect of S. No. 8, week....
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....ly report along with the details of each BE and issue in brief to be submitted to the Commissioner as per the following template: S. No. BE No. and BE date Port of Chapter Reasons for which BE Import Remarks is returned to PAG 6.4 of Grievance Redressal Under Faceless Assessment: All TSKs to maintain record of incident raised regarding faceless assessment and furnish the same to Commissioner for the purpose monitoring. The following template shall be maintained for record management: A. Overall Grievance Record Management Description (Ref: cases pertaining to Faceless Assessment to be considered) Total no. of Grievances raised No. of Tickets 6.5 Total no. of Grievances open S. Total no. of Grievances closed B. Monitoring of Grievances Ticket No. No. Ticket Contact Status Pending Resolution Details details (Name/ Email/ (Closed/ with Follow up) (in case of Remarks, if any whom (in case of closed case) Phone) if follow up available case) BE No. Closed/ Date Location Impact Analysis Open 42 42 The Board will review outcome of Faceless Assessment and all NACs every month. For this purpose, DG Systems will issue standard reports for reviewing measurable parameters. The Impact Analysis o....
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....f the NACs shall be done in the following manner: 1. Benchmarking Through Mini TRS Ensure that Overall Clearance is in line with National Trade Facilitation Action Plan (NTFAP) targets - 48 Hours for Seaports/ ICDs - 24 Hours for Airports (for imports) . Ensure that Faceless Assessment is undertaken in 5 hours (excluding 8 PM - 8 AM). NACs may be ranked on this criterion. 2. Turant Readiness Matrix Identify parameters to reflect Readiness for Turant Customs including: % of Advance BE Filed % of Late Fee % of Multiple Queries % of Online Amendments % of Web based Goods Registration • % of Disposal within time as FAG 3. Clearance Statistics A dashboard shall be made available to NAC Conveners to monitor pendency and processing of BE assigned to FAGs under their jurisdiction and under other NAC Conveners. 43 33 Communication & Outreach Chapter 7: Communication and Outreach This chapter showcases the communication and outreach steps to be taken by FAG and Zones with DGTS as the key coordinator. The chapter also presents the need for involvement all important stakeholders in adoption of Faceless Assessment and its improvement through social media platforms, continuous engagement, ....
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....etc. - 7.1 A robust outreach programme is essential to manage change brought in the new Customs system to ensure easy acceptance by stakeholders including – traders, customs brokers, port authorities, etc. For this purpose, NACs will work with DGTS for conducting an outreach programme. Illustrative communication and outreach plan Organizing workshops to generate awareness Communication and Outreach Plan Undertaking webinars to engage with trade Preparing and sharing advertisements, leaflets Conducting mini TRS to map faceless ་ assessment dwell time comparison Including agenda of Turant Customs in CCFC meetings Carrying out quarterly surveys to map difficulties by trade 7.2 Engaging via social media (FB posts and tweets) Each Zone will create an annual outreach plan involving all relevant trade stakeholders. As part of the outreach strategy, the following activities will be undertaken: a. Organize workshops at Customs formations to generate awareness about Turant Customs - to explain the new structure, process, requirements and benefits. b. Undertake online webinars to regularly engage with trade to share key information regarding the new customs process. c. Prepare an....
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....d share advertisements, leaflets, teasers, etc. related to Turant Customs with officers, importers, etc. d. Engage with trade through CBIC's social media handle using Turant Customs logo as a differentiator for wider outreach by sharing posts on Facebook/ tweets on Twitter and ensure re-tweets by key handles Finance Minister, other concerned Ministries Commerce and Industry, Shipping, Industry Associations etc. - 45 45 e. Carry out quarterly surveys to access the difficulties faced by trade stakeholders and map the concerns raised over time f. Include agenda of Turant Customs in Permanent Trade Facilitation Committee (PTFC)/ Customs Clearance Facilitation Committee (CCFC) meetings and ensure that every zone publishes performance figures for these on their respective portals g. Conduct perception surveys using social media handles to analyse the impact of Turant Customs (by way of queries raised and feedback obtained on the initiative, social media analytics, etc). 46 46 Frequently asked Questions Chapter 8: Frequently asked Questions General Questions Q1. What is Faceless Assessment? A. Faceless Assessment is a major Customs Reforms where a Bill of Entry that is identified for scr....
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....utiny (non-facilitated Bill of Entry) is assigned to an assessing officer who is physically located at a Customs station, which is not the Port of Import in the Customs Automated System. It separates the assessment process from the physical location of Port of Import, using a technology platform. Q2. What are the functions of the Faceless Assessment Group? A. With the introduction of FAG, the assessment part of the Customs clearance procedure would be delinked with the geographical location where the goods are available for examination and instead be executed by the FAG. The functions of the FAGs will include: As is the present practice, may accept the self-assessment or re-assess the BE. Before Re-assessment, provide importers an opportunity of being heard via Query or video conferencing and in case the importer does not agree with the same, pass a Speaking Order. Q3. To whom can I raise grievances/ enquiries/feedback related to Faceless assessments? A. For system related issues, first point continues to be ICEGATE Helpdesk (https://www.icegate.gov.in/contact_us.html). For other issues, every Port of Import has to set up Turant Suvidha Kendra to redress grievances related to delay....
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.... in clearances including Faceless Assessment. The contact details are available in https://www.cbic.gov.in/htdocs-cbec/enquiry- points. Further, an officer at the rank of Additional Commissioner/ Joint Commissioner is also designated at each port to take care of timely redressal of grievances and escalation. Q4. What is the jurisdiction of the Faceless Assessment Group? A.There is no territorial jurisdiction assigned to FAG. Each FAG would have jurisdiction over the Bills of Entry assigned in the system to FAG, irrespective of the same being filed anywhere in India. To illustrate, a Bill of Entry pertaining to NAC on primary products can be assigned to any of the FAG officer of the Zones listed in Annexure II of Circular No. 45/2020-Customs dated 12.10.2020. Q5. What is the target time for faceless assessment of a Bill of Entry? A. All FAGs will aim to ensure that Faceless Assessment is undertaken in 5 hours (excluding 8 PM - 8 AM). Q6. What are the functions of the Port Assessment Group at the Port of Import under faceless assessment? 48 A. The PAG will be responsible for all functions which were earlier carried out prior to faceless assessment, except the assessment functions and....
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.... approvals of assessments impacting amendments which would be carried out by FAG. Q7. What are the functions that can be carried out at a Turant Suvidha Kendra? A. Turant Suvidha Kendras at the Port of Import will be responsible for all documentary processes requiring physical submission / verification at the Port of Import. Illustratively, their functions include: • Accept bonds or Bank Guarantee; • Carry out any other verifications that may be referred by FAGs; • Defacing of documents/ permits licenses, wherever required; . Debit of documents/ permits/ licenses, wherever required; Handle queries related to assessment; and • Other functions determined by Commissioner to facilitate trade Q8. Is there a mechanism for monitoring grievances in TSK ? A. All TSKs are required to maintain a record of grievances raised regarding Faceless Assessment and furnish the same to concerned Additional/Joint Commissioner for the purpose of monitoring. The template of grievance management is provided in chapter 6 of this guidebook. Q9. How will different NACs coordinate? i. A. NACs will coordinate through a robust institutional coordination across levels by means of: Daily we....
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....b meetings of Working Group on Timely Assessment to review performance and identification of bottlenecks for appropriate action ii. iii. Weekly web meetings of working groups to review matters of classification, valuation, exemption notifications, prohibitions and restrictions to identify non-uniformity in assessment and encouraging uniformity on an ongoing basis. Monthly web meetings by co-convenors to review functioning of NACs. Q10. How can I minimise the queries for my Bills of Entry ? A. Providing complete description of the Goods imported along with catalogue/ technical literature, if needed while filing Bill of Entry would reduce the need for query. Assessment related Q11. During assessment, if FAG determines the requirement of first check examination of cargo, verification of documents or testing how will the same be undertaken? A. FAG may seek First Check and send it to in the Port of Import with appropriate Examination order. The officers of the Port of Import shall be responsible for carrying out such activities as per instructions provided by FAG and reporting their findings on the system to FAG. 49 40 Q12. Who will finalize the provisionally assessed bills of entry ass....
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....essed by faceless assessment groups? FAG or PAG? A. This is covered in para 5.8 III of instruction no. 09/2020 Customs dated 05 June 2020. The finalisation of Provisional Assessment will be done by PAG. Q13. In case testing of consignment is required, who will be responsible for the same? A. If FAG communicates the need for testing, shed officers shall be responsible for sending samples to the laboratory along with the required test memo. Q14. Where will my appeal against any assessment order heard? A. An appeal against an assessment/ speaking order shall lie before the Commissioner (Appeals) having jurisdiction over the Port of Import, irrespective of the officers assessing the Bill of Entry. For example, Commissioners of Customs (Appeals) at Bengaluru would decide appeals filed for imports at Bengaluru though the FAG is located at Delhi. Q15. What is the procedure to be followed by FAG for effecting changes in the self- assessment? A. The FAG will provide the importer an opportunity of being heard through Query or via video conferencing before proceeding with the re-assessment. In case the importer does not agree with the re-assessment, a Speaking Order will be passed by FAG as p....
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....er Section 17(5) of the Customs Act, 1962. Q16. If my BE is pending at FAG and the concerned officer is on leave, who will take up the assessment in his absence, and can the trade be assured that the Bill of Entry will not be pending in his absence? A. The Supervisory Officers at FAG location will ensure that the BE is attended to by other officer in his absence. The Dashboards/ SMS Alerts have been put in place for timely action. Amendment related Q17. What is the process of amendment in Bill of Entry before assessment? A. An amendment request by Importer can be filed directly either through ICEGATE Portal or through service centre at the Port of Import, which will be routed to the concerned FAG for approval/ rejection. No prior approval of PAG is required in these cases. Q18. What is the process of amendment of Bill of Entry when requested by Importer after assessment? A. There can be two situations: Before OOC, once amendments are filed through ICEGATE/Service Centre, the Customs Automated System would queue them before the proper officer of the FAG if it impacts Assessment. In all other cases, the request would be queued to the proper officer of the PAG. 50 Further, In case of ....
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....any difficulty, PAG officer will look into it, including recalling the and sending it to FAG. The cases of amendment which are filed after issuance of OOC shall be handled by PAG. The graphic below presents the case for easy understanding: lood Request by Importer for Amendments Before OOC After OOC All CAS Impacts assessment Does not impact assessment DO FAG PAG Re-assessment Suo moto by Customs based on examinations, new information/ intelligence, etc. Q19. If case of short-shipment/ short landing, where will the amendment be done ? A. The PAG will do the amendment of the same. The submission of amendment requests may be done either through ICEGATE or Service Centre. Q20. What is the mechanism for FAG to view the BE pending for assessment which is to be amended? A. The list of Bills of Entry pending in Amendment Queue is available in the dashboard of the officer. Additionally, periodical SMS Alert is also being sent for timely action. Others Q21. How is disposal rate of faceless assessment being monitored? A. Disposal rate should be monitored ensuring nil pendency of BE having process time of more than 5 hours. A dashboard is made available to Principal Commissioner/ Commissioner....
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.... of the FAG to monitor pendency and process of BE. The summary statistics is also available in VDN, VDC and VAO roles for the FAG officers to act accordingly. Q22. What is the procedure in case Bill of Entry has to be deleted? Who will be responsible for the same? A. As clarified in Q6, the PAG would continue to handle all such requests pertaining to the Bills of Entry. 51 Q23. Who will recall RMS facilitated bill of entry? A. As clarified in Q6, the PAG would continue to handle all such requests pertaining to the Bills of Entry. Q24. If I need to request Customs to condone delay in filing Bill of Entry as per Section 48, who should I approach and what is the procedure ? A. As clarified in Q6, the PAG would continue to handle all such requests pertaining to the Bills of Entry. Q25. Who will accept my Bond/ BG in case it is needed? A. In case of Export Promotion Schemes, Project Imports, National Bond/ BG will be accepted at any Customs location across India for subsequent utilisation at any other locations. In all other cases, the Bond/ BG will be accepted at the Port of Import. Q26. Who will determine the value of BG in cases it is needed? Who should be for change in in the Bond C....
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....onditions? A. The PAG will be responsible for determining the value of BG and also carry out any changes in the Bond conditions of Bill of Entry including change in BG value/ rate. However, it is clarified that, if the Bond details are provided correctly in the Bill of Entry, there would be no requirement for changes subsequently. Q27. Are importers required to submit hardcopies of original Certificate of Origin (COO) issued under Free Trade Agreements? A. Yes. It should be submitted to TSK for defacing in addition to uploading the same in e-Sanchit. It is clarified that, in general, submission of hardcopies of supporting documents has been done away with. However, since COO is required as part of International Agreements, the same may be presented in TSK for defacement or validation. (refer Circular No.45/2020-Customs, dated 12th October 2020). 52 52 Annexure 1: Implementation Phases for All India Roll-Out of Faceless Assessment Phase Roll- % Out Coverage Faceless Assessment Clusters Date of All India Bills of Zones and Faceless Assessment Coverage Entry (1) (2) (3) (4) (5) I 05.06.2020 14% 5 & 5A - Bengaluru & Chennai (a) Bengaluru-5,5A II 03.08.2020 21% III 15.09.2020 50% (i) 3,....
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....5,5A,5B-Bengaluru, Chennai & Delhi (ii) Mumbai I,II,III – 2A (i) 5,5A,5B- Ahmedabad, Bengaluru, Chennai, Delhi, Mumbai I, II & III, Visakhapatnam (ii) 4 Ahmedabad, - Bengaluru, Bhubaneshwar, Chennai, Delhi, Visakhapatnam (iii) 3- Bengaluru, Chennai & Delhi, Delhi (Prev.), Kolkata, Thiruvananthapuram, Tiruchirappalli (Prev.), Patna (Prev.), Guwahati (iv) 2G-Ahmedabad, Bengaluru, Bhopal, (b) Chennai-5,5A (a) 3, 5, 5A, 5B - Bengaluru (b) 3, 5, 5A, 5B - Chennai (c) 3, 5, 5A, 5B - Delhi (d) 2A - Mumbai I,II, III (a) 2A,5, 5A, 5B - Mumbai I, II, III (b) 2A - Hyderabad (c) 2G, 4,5,5A, 5B- Ahmedabad (d) 2G, 3, 4, 5, 5A, 5B- Bengaluru (e) 2G, 2A 3, 4, 5, 5A, 5B- Chennai (f) 2G, 3, 4, 5, 5A, 5B - Delhi (g) 2G - Bhopal, Meerut, Nagpur, Pune (h) 3 Delhi (Prev.), Kolkata, Patna (Prev.), Guwahati, Thiruvananthapuram, Tiruchirappalli (Prev.) (i) 4-Bhubaneshwar (e) 4,5, 5A, 5B- 53 Phase Roll- % Faceless Assessment Out Coverage Clusters Zones and Faceless Assessment Coverage Date of All India Bills of Entry Chennai, Delhi, Meerut Visakhapatnam IV 01.10.2020 86.0% and Nagpur, Pune (iii) 2A-Mumbai I, II, III, Chennai and Hyderabad (i) 5,5A,5B-Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai....
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...., Delhi, Guwahati, Hyderabad, Kolkata, Delhi (Prev.), Meerut, Mumbai I, II & III, Nagpur, Patna (Prev.), Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Visakhapatnam (ii) 4 Ahmedabad, Bengaluru, Bhubaneshwar, (v)Bhopal, Chennai, Delhi, Delhi (Prev.), Kolkata, Meerut, Mumbai I, II,III, Nagpur, Pune, Visakhapatnam, Hyderabad (iii) 3,3A – Ahmedabad, - Bengaluru, Chennai & Delhi, Delhi (Prev.), Guwahati, Kolkata, Mumbai I, II & III, (a) 1,2A, 2G, 2K, 3,3A, 4, 5, 5A, 5B, 6- Mumbai -II (b) 1,2G, 2A, 3,3A, 4, 5, 5A, 5B, 6- Chennai (c) 1A, 2A, 2G, 3, 3A,4, 5, 5A, 5B, -Mumbai-I (d) 2A, 2G, 3,3A, 4, 5, 5A, 5B- Mumbai-III (e) 2A,2G, 4, 5, 5A, 5B- Hyderabad (c) 1A, 2A, 2G, 2K, 3,3A, 4, 5, 5A, 5B-Ahmedabad (d) 1A, 2G, 3, 3A,4, 5, 5A, 5B- Bengaluru (c) (f) 1,2A, 2G, 3,3A, 4, 5, 5A, 5B, 6- Delhi (g) 2G, 4, 5, 5A, 5B - Meerut, Nagpur, Bhopal, Pune (h)1, 3, 3A,4, 5, 5A, 5B,6 – Kolkata (i) 3, 3A,4,5, 5A, 5B - Delhi (Prev.) (j) 2G, 3,3A, 5, 5A, 5B- Thiruvananthapuram. 54 Phase Roll- % Faceless Assessment Zones and Faceless Out Coverage Clusters Assessment Coverage Date of All India Bills of Entry V 31.10.2020 Patna (Prev.), Thiruvananthapuram, Tiruchirappalli (Prev.), (iv) 2G- Ahmed....
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....abad, Bengaluru, Bhopal, Chennai, Delhi, Hyderabad, Meerut, Mumbai I, II & III, Nagpur, Pune, Thiruvananthapuram, Tiruchirappalli (Prev.) (v) 2A - Ahmedabad, Chennai, Delhi, Hyderabad and Mumbai I, II, III. (vi) 1A - Ahmedabad, Bhubaneshwar, Mumbai-I, Visakhapatnam. (vii) 1,6 - Chennai, Delhi, Kolkata, Mumbai-II, Visakhapatnam. (viii) 2K- Ahmedabad, Mumbai-II, Tiruchirappalli (Prev.) 100% (i) 5,5A, 5B - Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, (k) 1A, 4, 5, 5A, 5B,6- Visakhapatnam (1) 5, 5A, 5B, 4, 1A - Bhubaneshwar (m) 3,3A,5, 5A, 5B - Patna (Prev.), Guwahati (n) 2G, 2K, 3,3A, 5, 5A, 5B- Tiruchirappalli (Prev.). (a) 1, 1A, 2,2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B, 6-Mumbai II (b) 1,1A,2, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, Kolkata, Meerut, Mumbai I, II 5A, 5B, 6 - Chennai |& III, Nagpur, Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Patna |(Prev.), Visakhapatnam (c) 1,1A,2, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B, 6 – Mumbai-I (d) 1, 1A, 2,2A, 2B, 2C, 2D, 2E, 55 Phase Roll- % Faceless Assessment Out Coverage Clusters Date of All India Zones and Face....
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....less Assessment Coverage Bills of Entry (ii) 4 - Ahmedabad, Bengaluru, Bhubaneshwar, Bhopal, Chennai, Delhi, Delhi (Prev.), Kolkata,Meerut, Mumbai, |I,II,III, Nagpur, Pune, Visakhapatnam, Hyderabad, Patna (Prev.), Thiruvananthapuram, Tiruchirappalli (Prev.), Guwahati (iii) 3,3A - Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, Kolkata, Meerut, Mumbai I,II &III, Nagpur, Patna (Prev.), 2F, 2G, 2H, 21, 2J, 2K, 3,3A,4, 5, 5A, 5B,6-Mumbai -III (e) 1, 1A, 2, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K,3, 3A,4, 5,5A, 5B, 6-Hyderabad (f) 1, 1A,2,2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B, 6- Ahmedabad (g) 1,1A, 2,2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3, 3A, 4, 5,5A, 5B, 6-Bengaluru (h) 1, 1A, 2,2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B,6-Delhi (i) 1, 1A, 2, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 2I, 2J, 2K, 3, 3A, 4, 5,5A, 5B, 6-Meerut, Nagpur, Bhopal, Pune (j)1, 1A, 2, 2A, 2B, 2C, 2D, 2E, |Pune, Thiruvananthapuram, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, Tiruchirappalli (Prev.), Visakhapatnam (iv) 2G- Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, 5A, 5B, 6- ....
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....Kolkata (k) 1, 1A, 2, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B, 6- Delhi (Prev.) (1) 1, 1A, 2,2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B, 6- Thiruvananthapuram, Kolkata, Meerut, Mumbai I, II Tiruchirappalli (Prev.) & III, Nagpur, Patna (Prev.), (m) 1, 1A, 2, 2A, 2B, 2C, 2D, 2E, Pune, Thiruvananthapuram, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B,6-Visakhapatnam 56 Phase Roll- % Out Coverage Faceless Assessment Clusters Date of All India Bills of Entry Zones and Faceless Assessment Coverage Tiruchirappalli (Prev.), Visakhapatnam (v) 2A - Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, Kolkata, Meerut, Mumbai I, |II, III, Nagpur, Patna (Prev.), Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Visakhapatnam (vi) 1A - Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, Kolkata, Meerut, Mumbai I, Mumbai II & III, Nagpur, Patna (Prev.), Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Visakhapatnam (vii) 1,6 - Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, Kolkata, Meerut, Mumbai I, (n) 1, 1A, 2, 2A, 2B,....
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.... 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3,3A, 4, 5, 5A, 5B, 6- Bhubaneshwar (o) 1, 1A, 2, 2A, 2B, 2C, 2D, 2E, 2F, 2G, 2H, 21, 2J, 2K, 3, 3A, 4, 5,5A, 5B, 6-- Patna (Prev.), Guwahati 57 57 Phase Roll- % Faceless Assessment Out Coverage Clusters Zones and Faceless Assessment Coverage Date of All India Bills of Entry Mumbai II & III, Nagpur, Patna (Prev.), Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Visakhapatnam (viii) 2K- Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, Kolkata, Meerut, Mumbai I, Mumbai II & III, Nagpur, Patna (Prev.), Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Visakhapatnam (ix)2,2A,2B,2C,2D, 2E, 2F,2H, 21, 2J - Ahmedabad, Bengaluru, Bhopal, Bhubaneshwar, Chennai, Delhi, Delhi (Prev.), Guwahati, Hyderabad, Kolkata, Meerut, Mumbai I, |II & III, Nagpur, Patna (Prev.), Pune, Thiruvananthapuram, Tiruchirappalli (Prev.), Visakhapatnam 58 Phase Roll- % Out Coverage Faceless Assessment Clusters Zones and Faceless Assessment Coverage Date of All India Bills of Entry 31st Oct 2020: All India – All Zones - All Imports under Faceless Assessment * # Excluding Land Customs Stations/Diamond Bourses Note : Zones an....
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....d Faceless Assessment Groups in bold in columns 4 and 5 and are newly added as on the roll-out dates in column 2. 59 Annexure 2: National Assessment Centres National Faceless Nodal Assessment Assessment Commissioners & Centre Groups FAG from Zones (Chapters covered by Customs Tariff Act, 1975) Conveners (Pr.CC/CC of the Zone) (1) (2) (3) (4) Primary 1 1. Bengaluru Kolkata Products (1-26) 2. Bhubaneshwar 3. Chennai 4. Kolkata 5. Tiruchirappalli (Prev.) 6. Thiruvananthapuram 7. Vishakhapatnam 1. Ahmedabad 2. Delhi 3. Delhi(Prev.) 4. Guwahati 5. Mumbai II 6. Mumbai III 7. Patna (Prev.) Mineral Products 1A 1. Ahmedabad (27) Guwahati 2. Delhi 3. Mumbai I 4. Mumbai II 5. Mumbai III 6. Pune 1. Bengaluru 2. Bhubaneshwar 3. Chennai 4. Kolkata 5. Tiruchirappalli (Prev) 6. Visakhapatnam Ahmedabad Bhubaneshwar 60 National Assessment Faceless Nodal Assessment Commissioners & Centre Groups FAG from Zones (Chapters Chemicals 1 covered by Customs Tariff Act, 1975) 2,2A, 2B,2C,2D,2E 1. Ahmedabad. and 2F (28- 38) 2. Delhi 3. Delhi (Prev.) 4. Meerut 5. Mumbai II 6. Mumbai III 1. Chennai 2. Hyderabad 3. Kolkata 4. Mumbai I 5. Thiruvananthapuram 6. Visakhapatnam Conveners (Pr.CC/CC of the Zone) Mumbai....
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.... II Visakhapatnam 61 National Assessment Centre Faceless Nodal Conveners Assessment Groups Commissioners & FAG from Zones (Pr.CC/CC of the Zone) (Chapters covered by Customs Tariff Act, 1975) Chemicals 2 2G (39) 1. Chennai 2. Hyderabad Chemicals 3 2H,21,2J,2 K (40- 49) 3. Mumbai I 4. Mumbai II 5. Mumbai III 6. Visakhapatnam 7. Thiruvananthapuram 1. Ahmedabad 2. Bhopal 3. Delhi 4. Delhi (Prev.) 5. Kolkata 6. Meerut 7. Patna (Prev.) 1. Bengaluru Mumbai II Bhopal Chennai 2. Bhopal 3. Chennai 4. Kolkata 5. Nagpur 6. Tiruchirappalli (Prev.) 7. Thiruvananthapuram 8. Visakhapatnam 1. Ahmedabad 2. Delhi 3. Delhi (Prev.) 4. Meerut 5. Mumbai II 6. Mumbai III 7. Mumbai I Patna (Prev.) 62 62 National Faceless Nodal Assessment Centre Groups Assessment Commissioners & FAG from Zones (Chapters covered by Customs Tariff Act, 1975) Conveners (Pr.CC/CC of the Zone) 8. Patna (Prev.) 9. Pune Textile 3,3A^ 1. Ahmedabad ^ Bengaluru Product (50- 2. Bengaluru S 71) 3. Delhi ^ 4. Delhi(Prev.)^ 5. Kolkata ^ 6. Patna (Prev.) 1. Chennai ^ 2. Mumbai I 3. Mumbai II 4. Mumbai III ^ 5. Tiruchirappalli (Prev.). 6. Thiruvananthapuram Tiruchirappalli (Prev.) Metal Products 4 (72-83) 1. Ahmedabad Delhi (Prev.) 2. Del....
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....hi 3. Delhi(Prev.) 4. Guwahati 5. Meerut 6. Mumbai I Mumbai II 7. Mumbai III 8. Kolkata 1. Bengaluru 2. Bhopal 3. Chennai 4. Hyderabad 5. Nagpur 6. Pune 7. Vishakhapatnam Nagpur 63 8. Thiruvananthapuram Mechanica 5 1. Ahmedabad 1 (84) 2. Delhi Machinerie 3. Delhi(Prev.) S Electric Machinerie S 5A (85) 4. Mumbai II 5. Mumbai III 1. Bengaluru 2. Chennai 3. Hyderabad 4. Kolkata 5. Thiruvananthapuram| 1. Delhi 2. Ahmedabad. Mumbai III Hyderabad Delhi 3. Mumbai I 4. Mumbai II 5. Mumbai III 1. Bengaluru Meerut 2. Chennai 3. Hyderabad 4. Kolkata 5. Thiruvananthapuram Automobil es and 5B (86-92) 1. Bengaluru 2. Chennai Instrument S 3. Hyderabad 4. Kolkata 5. Thiruvananthapuram 1. Ahmedabad 2. Delhi 3. Delhi(Prev.) 4. Mumbai II 5. Mumbai III Chennai Pune 64 National Assessment Centre Faceless Assessment Nodal Commissioners & Groups (Chapters FAG from Zones Conveners (Pr.CC/CC of the Zone) covered by Customs Tariff Act, 1975) 1. Ahmedabad. Misc. 6 (93-98) products/ Project Imports Λ 2. Kolkata 3. Mumbai I 4. Mumbai II 5. Mumbai III 6. Hyderabad 1. Bengaluru 2. Chennai 3. Delhi (Prev.) 4. Delhi 5. Thiruvananthapuram 6. Visakhapatnam Group 3A - Limited to the zones indicated. Mumbai I Thir....
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....uvananthapura m 65 55 Annexure 3: Workflow for BE under Faceless Assessment # 1 Scenario First Check 2 Provisional 3 4 5 Assessment Reassessment for valuation Reassessment for classification where testing is required First check but for provisional assessment Workflow Approved for First Check by Faceless Assessment Groups, goes to local shed (Port Verification Unit) for examination, comes back to Faceless Assessment Group for assessment. Where prior permission is available, Faceless Assessment Group to assess it. Bond and BG to be registered at local port of import. If no prior permission, BE to be sent to port of import for assessment. Either through query or consent. Or in case First Check is given for valuation by Charted Engineer etc., then like case 1. If ordered by Faceless Assessment Group as first check, then test memo to be sent by port of import and send back the BE to Faceless Assessment Group with test report. Alternately, can be sent to port of import for provisional assessment Approved for 1st Check by Faceless Assessment Group but assessment cannot be finalized by Faceless Assessment Group for want of further inputs/ test reports. To be sent to port of import for pro....
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....visional assessment. 66 99 e-Filing of BE on ICEGATE System assigns it to FAG Where re-assessment Self Assessment confirmed by FAG Assessment finalized by FAG is to be done Query raised by FAG to importer and replied via ICEGATE *Sent to Port of Import for examination and customs clearance Re-Assessment completed by FA. Section 17(5) of Customs Act to be followed, if required First Check If final test/ examination report is immediately available BE is sent by FAG to Port of import for 1st check exam and test reports etc. BE marked POI to FAG and gets assigned by the system to the same officer of FAG If final test/ examination report is not available BE marked to FAG at the POI for completing Assessment If first check report is sufficient for completing assessment Assessment completed by FAG *Any recalling or reassessment of BE after this stage will be dealt with at Port of Import If first check report Is not sufficient for completing assessment BE marked FAG to POI after due approval for completing verification Where Provisional Assessment is to be made System assigns it to FAG Prior Permission Available Not Available Bond and BG is submitted at POI. Provisional assessment of BE by....
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.... FAG BE is pushed to POI after due approval for further processing The graphic below presents the cases of re-assessment including ones consequent to amendments: 000 Request by Importer for Before OOC Amendments After OOC All CAS Impacts assessment Does not impact assessment DO FAG RR PAG Re-assessment Suo moto by Customs based on examinations, new information/ intelligence, etc. 67 Annexure 4: Enablers of Faceless Assessment The three elements that combine to make Turant Customs include reforms focused at making border regulatory processes faceless, paperless and contactless. Overview of the key reforms in recent years Reforms implemented for flow of documents Icedash Reforms implemented for flow of goods RFID (e-seals) Direct Port Delivery (DPD) Direct Port Entry (DPE) 0 ICETRAK e-OOC and e-Gatepass e-SANCHIT Customs Reforms RMS Facilitation Initiatives for Faceless Auto Queuing Initiatives for Contactless Initiatives for Paperless Other Initiatives Web based registration Faceless Assessment Customs Compliance Verification Faceless Customs: The latest innovation aimed at reducing physical interactions between trade and customs will also increase objectivity, freedom and fairness ....
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....of the assessment process in addition to enhancing quality of assessments and inducing greater efficiency and transparency. In the previous system the assessment would queue in the system to an official in the same territorial jurisdiction of the cargo. Now, an algorithm decides where it would go for assessment thus bringing anonymity. Faceless Assessment and its various elements have been detailed extensively Chapter 4 onwards. Paperless Customs: These are measures aimed at reducing interface between the Customs authorities and the trader or his/her authorised representative by digitizing inputs to the customs regulatory processes. 68 1 Web based registration of goods: Previously an importer (or his/her authorised representative) was required to in-person approach a Customs officer to initiate the process of examination, documentary verification and issuance of Out Of Charge (OOC). The facility has been well received by trade with majority of importers (83%) availing of the facility. The measure has increased the bandwidth of Customs officers and allowed manpower to be r allowing them to focus on other priority work. Interface for web-based registration of goods Home About Us Serv....
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....ices Downloads Guidelines Useful Links Single Window Contact Us A. A Click Here to Validate Port Code Welcome to ICEGATE JOB STATUS CB WISE DAILY SUMMARY NAVIGATION DOCUMENT FOR NEW DTS E-PAYMENT FILE UPLOAD e-SANCHIT GSTIN Enquiry IGST Validation Details CB DIRECTORY ENQUIRY AD Code Details VIEW PROFILE Warehouse Code Enquiry Public Rotation No Enquiry ROTATION NO APPLICATION FORM ROTATION NO ENQUIRY COCHI02 WEB FORM DEFERRED DUTY GOODS REGISTRATION- IMPORT MANAGE USER CHANGE PASSWORD LOGOUT Home > Goods Registration Form Goods Registration Form Goods Registration Form BE Date BE Number Port Code CHA Number/IEC Code Mobile Number 9999216738 Kc7deG Captcha Submit Click on the Submit button 2 Auto Queuing: Prior to Turant Customs, an importer (or his/her authorised representative) was required to present a hard copy of BE along with an examination order at a facilitation centre for registration on the Customs RMS. Post his submission the goods would be processed for examination and / or OOC from Software Update Point role. This was changed in ICES 1.5, wherein a BE pending clearance could be electronically registered by the importer after which it is queued before the OOC officer on....
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.... a First-in First-Out (FIFO) basis. The feature is similar to the queuing of BE for assessment among Appraising Groups. 3 Customs Compliance Verification (CCV): Previously, two to three days in the clearance process were lost post completion of assessment waiting for the importer to complete duty payment and subsequently register the consignment for compliance verification (such as examination, documentary checks.) The introduction of CCV delinked duty payment from the commencement of 69 69 compliance verifications and allowed the importer to register his/her goods pending duty payment. Post registration, the concerned officer is able to conclude necessary compliance verifications and on his/her satisfaction provisionally clear the BE in the system. The importer may thereafter complete duty payment, receive OOC electronically and proceed to take the goods out of Customs control. 4 Machine based release: The Customs Automated System automatically gives clearance to imported goods when all the compliances are met. Customs officer does compliance verification such as examination of goods even before duties are paid. Making the processes Parallel, rather than sequential, leading to sub....
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....stantial reduction in time and costs. 5 e-SANCHIT: Being an online repository of supporting documents essential for paperless customs clearance, e-Sanchit enable paperless transfer/receipt of documents between customs and participating government agencies. Further enhancements like creation of View module for PGAs, adding e-Sanchit view to ICES, verification kiosk etc are planned for facilitating usage for both regulatory bodies and trade. 6 ICETRAK: Mobile app ICETRACK enables trade stakeholders to live track the BE/SB status, Duty, GSTN enquiry and validate the gate pass/ BE/SB copies with QR code scanning functionality. Screenshot of ICETRAK application and functionalities ***BELL 4 4:21 PM 22% ***BELL 4:21 PM 22% ICETRAK ICETRAK æ€ BE Status 58 Status at TAXES AND CUSTOMS ICETRAK Indian Cintus Enquiry for ade Assistance and w M Know Your Duty CONTINUE Custom Act. 1962 GSTIN Enquiry 02618 Ag About CBEC Scan QR Code 7 E-OOC BE and e-Gatepass: Now a secure QR Code enabled PDF copy of final BE is electronically dispatched to the trader or his/her authorised representative's 70 0 registered email address. Further, e-Gatepass PDF copy is also shared in similar manner which has e....
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....ased logistics movement. These two initiatives have led to contactless and paperless processing with reduction in associated time and costs for printing and storage. Coupled with other Paperless initiatives like ICETAB etc. they have multiplier effect on reduction in time and costs. The graphics below depicts the association between the two facilitation measures. The diagrams below compare past and current processes and facilitation proved by e-OOC and e-Gatepass initiatives: Contemporary process vs. Turant Process after eOOC Contemporary Customs process Importers to visit Service centre for Printouts OOC given by officer in System Importer to incur printout cost at Service centre Long Queue at Service Centre Printouts from Service Centres Physical copies to Customs Brokers Customs Broker Turant Customs process (e-00C copy of BE) e-OOC gets uploaded at e- Sanchit eSanchit Customs officer to access e-Sanchit for the required document OOC given by officer in System/ Auto OOC by system (After Provisional CCV) System to generate PDF version of e OOC No physical printout PDF will be shared via e-mail Customs Brokers/ Exporters Importers to present e-copy to other stakeholders Importers ....
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....to visit Customs Officer for signatures Importers to present physical copy to the customs officer along with supporting documents Long Queue at Customs office Signed Copy Importers to present signed copy to other stakeholders Share physical copies for authenti cation Customs officer/ Custodian to use ICETRAK for authentication Bank, DGFT etc. ✔ No long queue Information ICETRAK Mobile ✔ Faster Clearance visible to Customs Application officer ✓ Save Paper Bank, DGFT etc. To use ICETRAK ICETRAK Mobile Application for authentication Information visible to Customs officer Sample Gatepass, importer Copy Save Printing cost Secure and Reliable Clearance Text in green highlights the processes/ reforms under Turant Customs 71 14 A à¤à¤¾à¤°à¤¤ www.wam w whe INDIAN CUSTOMS PORT: CUSTOMS HOUSE 60,RAJAJISALAI,CHENNAI-600001 BILL OF ENTRY FOR WAREHOUSE DE OOC Port Code INMAA1 IEC/Br GSTIN/TYPE CB CODE TYPE Nos PKC BE Date BE Type 7349423 24-MAR-20 Warehous BE No 0705005500 0 29AAUFS5896E1Z8/G INV AADPK0484DCH001 ITEM 0 2040 CONT 6 Gatepass - Importer/Gate Copy - OOC 2037219145 15-APR-20 SYAMANTHAKAM MEETTINGAL KUPPUN SUN RISE MARKETING AGENTS, GURU SHIPPING & CLEAR....
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....ING SERVICES Order No./date Name of Officer Importer CHA SLNO/IGM NO / DT BL/MAWB NO BL/MAWB DT Marks & Nos AS PER BL 2249985 HLCUTYO200203931 02/03/2020 CWT (KGS) 97152 BE30150420201951 21/03/2020 INWARD ENTRY DATE 24/03/2020 CONT HBL/HAWB NO 6 PKG 3840 BGS HBL/HAWB DT 200 Contemporary process vs. Turant Process after eGatepass Contemporary Customs process OOC (as Gatepass) given by officer in System Importers to visit Service centre for Printouts Long Queue at Service Centre Importer to incur printout cost at Service centre Printouts from Service Centres Importers to visit Customs Officer Custodian has no secure means Customs officer to verify the submitted copy Importers to present physical Long Queue at Customs office copy to the customs officer along with Signed Copy supporting documents Importers to present physical copy to the custodians Custodian Turant Customs process (e-Gatepass copy) e-Gatepass given by officer in System/Auto e- Gatepass by system (After Provisional CCV) System to generate PDF a version of e-Gatepass No physical printout PDF will be shared via e-mail Importer to display e- Gatepass to Customs officer, if required Customs Brokers/ Importers Importers to....
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.... present e- Gatepass to Custodian Customs Officer Custodian Customs officer to use ICETRAK for authentication ✔ No long queue Faster Clearance Information visible to Customs officer ICETRAK Mobile Application ✓ Save Paper Custodian to use ICETRAK for authentication Information visible to Customs officer ICETRAK Mobile Application Save Printing cost ✓ Secure and Reliable Clearance Text in green highlights the processes/ reforms under Turant Customs 72 ICETRAK ↠ICETRAK QR code enabled BE Screenshots from ICETRAK mobile app ↠ICETRAK DIGITALLY VERIFIED VALID QR ICETRAK QR SCAN Doc. No. 7295935 Doc. Dt 19/03/2020 Port Cd INMAA1 Doc. Typ/ Version Gatepass-OOC BE30160420201928 Igm. No Igm. Dt Mode 2249532 17-MAR-20 R MasterBL/Date EGLV070000059812 12-MAR-20 HouseBL/Date Cont. No/Equipment DFSU6606719 EquipmentType CHECK QR VALID QR ICETRAK QR SCAN Doc. No. 7295935 Port Cd INMAA1 Doc. Dt 19/03/2020 Doc. Typ/ Version BE Value(Rs) 2456841 Duty(Rs) 442231 Doc. Status GATEPASS-00C DIGITALLY VERIFIED EntityID ******5976 No of Pkgs 11 73 8 e-LEO Shipping bill and e-Gatepass: Similar to reform in import process, same has been initiated in export cycle too. This me....
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....asure has led to reduced interface during Customs export clearance process, Expediting Customs clearance of exports, and saving time and cost. The figure below compares the old vs new process and facilitation proved by e-LEO and e-gate pass initiatives along with validation by ICETRACK app. Contemporary process vs. Turant Process after eLEO for SB and e-Gatepass Contemporary Customs process LEO given by officer in System Exporter visits Service centre for Printouts Long Queue at Service Centre Exporter incurs printout cost at Service centre Printouts from Service Centres Exporter visits Customs Officer Customs officer Exporter present physical copy to the customs officer along with supporting documents Signed Copy Long Queue at Customs office Custodian/ Stakeholders has no secure means to verify the submitted copy except physical signature Custodian Bank, DGFT etc Exporters to present physical copy as Gatepass to the custodians and LEO copies to other stakeholders Turant Customs process (e-LEO for Shipping Bill and e-Gatepass) LEO given by officer in System System to generate PDF version of e-Gatepass and e-LEO No physical printout X PDF will be shared via e-mail Customs Brokers/ E....
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....xporters ☑ e-Gatepass sent to Custodian and Shipping Lines -LEO copy of Shipping Bill sent to exporter and other stakeholders . Customs officer/ Custodian to use ICETRAK for authentication ICETRAK Mobile Application Bank, DGFT etc To use ICETRAK ICETRAK Mobile Application for authentication ✔ No long queue Faster Clearance ✓ Save Paper Save Printing cost ✓ Secure and Reliable Clearance Text in green highlights the processes reforms under Turant Customs Contactless Customs: These are initiatives that leverage technology in order to enhance the efficiency in the Customs clearance processes by eliminating physical contact between the Customs authorities and the importers/exporters/Customs Brokers. 1 Single Window and electronic messaging for faster clearance and authentication: SWIFT enables electronic communication between customs and importers/CBs/Ports/ICDs/CFSs. Enhancements in form of electronic authentication framework, security parameters, audit and updates will further improve its efficiency. 2 Turant Suvidha Kendra: For pan India roll out of Faceless Assessment, TSKs have been established at all Customs formations country wide. These will provide rang....
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....e of services to trade including exceptional submission of documents at single point. 3 Registration of Authorised Dealer Code, Bank Accounts through ICEGATE: Earlier exporters used to register Authorised Dealer (AD) Code and Bank Account(s) for purposes of remittances and availing export benefits respectively at every Customs station. Now, the functionality has been created within ICEGATE login which allows the exporters to make an online request for registration/modification of their AD Code/ 74 Bank Account(s) and also electronically submit the Passbook copy or Bank Authorisation letter through e-Sanchit. No physical interaction with Customs is required now for this process. 4 Automated debit of bond after Assessment: Earlier, importers/Customs Brokers were required to physically visit Customs House for physical debit of Bonds after the Bill of Entry is returned (to the importer) for the payment of duty. Now, ICES has been updated with functionality of automatically debiting the Bond and reflecting the same in the first copy of the Bill of Entry, provided the details of the Bond are provided during submission of the Bill of Entry. 5 Simplified Registration of Importers/Exporters....
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.... in ICEGATE: The process of registration on ICEGATE has been simplified. Registration can now be done without uploading the Digital Signature Certificate (DSC) and PAN verification on ICEGATE. Simplified Auto Registration is based on Import Export Code (IEC) and Goods and Services Tax Identification Number (GSTIN) and requires an One Time Password (OTP) verification of e-mail and mobile number. The portal also has facilities for management of bank accounts, ledger view, IGST Refund status, query reply etc. 6 ICEDASH: It is performance measurement initiative where the general public can monitor efficiency of the clearance process on a dashboard of the Indian Customs at various formations. Businesses can accordingly compare clearance times across ports and plan their logistics. Snapshot of ICEDASH Daily Performance Tracker - Imports BES Out Of Charged, 26/08/2020 AIR #BE:7090 18% 70% 12% ICD #BE:1640 13% 37% Target EODB Clearance Time (Max) - 48 Hrs SEA #BE:4815 TOTAL BE- #BE:13545 50% 54% Click on location type AIR/ICD/SEA to view location wise performance % of BOE cleared 72 hrs 35% 52% 13% Other Initiatives under Implementation: 1 Import General Manifest (IGM) changes: The IGM ser....
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....ves as key document for accounting by customs, custodians and port authorities. Changes in existing 75 methodology and system are under implementation, for electronic confirmation of arrival of goods and their transhipment for faster clearance of imported goods. 2 Cash ledger for faster duty payment: Time taken by traders for duty payment adversely impacts the overall release time of imports. To speed it up, auto debit of duty (fine, penalty etc.) from cash ledger is under consideration. 3 Facility for goods arrival messages at seaports/ ICD/ ACC: are under implementation. 4 Outreach and training: A strong and widespread outreach programme is essential to manage the change and smoothen its acceptance among all stakeholders. These activities are taken up on an ongoing basis by CBIC in addition to training (internal/ external.) This will help smooth transition and implementation of the Turant programme and aid in faster acceptance. 5 Oversight and monitoring: An analytics platform to enable monitoring of initiatives under Turant has been developed. It will allow central monitoring of various measures and necessary intervention to resolve teething issues in the early days of the prog....
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....ramme. 76 60 Acronyms and Abbreviations 1 2 23 AC Assistant Commissioner - ACC-Air Cargo Complex AD - Authorised Dealer (code) BL – Bill of Lading CAS-Customs Automated System CB Customs Broker - CBIC Central Board of Indirect Taxes and Customs - CC Chief Commissioner 4 ADC Additional Commissioner 5 APR- Appraiser 6 AQ- Animal Quarantine 7 AWB - Airway Bill 8 BE – Bill of Entry 9 10 11 12 13 14 15 16 17 18 19 20 21 22 22 23 24 CCFC-Customs Clearance Facilitation Committee CCR-Compulsory Compliance Requirements CCV - Customs Compliance Verification CDSCO - Central Drugs Standard Control Organisation CFS – Container Freight Station COM-Commissioner (role) COO-Certificate of Origin DC-Deputy Commissioner DGARM - Directorate General of Analytics and Risk Management DG Audit Directorate General of Audit DGGI - Directorate General of GST Intelligence 25 DGOV - Directorate General of Valuation 26 DG Systems - Directorate General of Systems and Data Management, CBIC 27 DGTS – Directorate General of Taxpayer Services 28 DRI - Directorate of Revenue Intelligence 29 30 31 235 DSC - Digital Signature Certificate 32 33 33 EDI - Electronic data interchange e-SANCHIT -....
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.... electronic Storage and Computerized Handling of Indirect Tax documents FAG Faceless Assessment Group FSSAI - Food Safety and Standards Authority of India 77 34 35 36 GST Goods and Services Tax - ICD - Inland Container Depot ICEGATE - Indian Customs and Central Excise Electronic Commerce/ Electronic Data interchange (EC/EDI) Gateway ICES - Indian Customs EDI System 37 38 IEC - Import Export Code 39 JC-Joint Commissioner 40 PAG- Port Assessment Group 41 Port of Import - Jurisdictional Port Commissionerate 42 Pr. CC - Principal Chief Commissioner 43 NAC National Assessment Centre 44 45 NACIN - National Academy of Customs Indirect Taxes and Narcotics NIDB - National Import Data Base 46 NTFAP National Trade Facilitation Action Plan 47 OOC - Out of Charge 48 PAG- Port Assessment Group 49 PGA Participating Government Agency 50 51 PTFC 52 53 54 55 56 TFA - Trade Facilitation Agreement 57 PQ - Plant Quarantine RMS - Risk Management System SIIB - Special Investigation and Intelligence Branch SVB - Special Valuation Branch SWIFT - Single Window Interface for Facilitating Trade TRS - Time Release Study Permanent Trade Facilitation Committee 58 TSK - Turant Suvidha Kendra 59 VAO Virtual Assess....
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....ment Officers 60 61 62 VDN - Virtual Administrator (role) VDC - Virtual Deputy Commissioner (role) WCCB-Wild Crime Control Bureau 63 WTO-World Trade Organization 78 References 1 2 3 4 5 6 7 Circular No. 45/2020-Customs regarding Faceless Assessment - Measures for timely assessment of Bills of Entry and clarification on defacement of physical documents dated 12.10.2020 Circular No. 40/2020-Customs regarding All India roll out of Faceless Assessment dated 04.09.2020 Public Notice 59/2020 regarding 2nd phase of All India roll-out of Faceless Assessment dated 05.08.2020 (at New Customs House, ACC Delhi) Office Order 19/2020 regarding 2nd phase of All India roll-out of Faceless Assessment dated 03.08.2020 (at ICD TKD) ICES Advisory 25/2020 (Turant Customs) regarding Implementation of Phase II of the Faceless Assessment dated 31.07.2020 Standing Order 02/2020 regarding Advisory to the officers of Faceless Assessment Group dated 12.06.2020 (at Bengaluru Customs Zone) Circular No. 28/2020-Customs regarding 1st phase of All India roll-out of Faceless Assessment dated 05.06.2020 8 Instruction No. 09/2020-Customs regarding 1st phase of All India roll-out of Faceless Assessment dated 05.06.202....
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....0 9 ICES Advisory 19/2020 (Turant Customs) regarding Rollout of Phase I of Faceless Assessment 79 12 turant Customs पà¥à¤°à¤¤à¥à¤¯à¤•à¥à¤· RECT T TAXES सीमा शà¥à¤²à¥à¤• AND CU GOVERNMENT OF INDU देशसेवारà¥à¤¥ करसंचय Leveraging Technology for Serving Taxpayers Please share your feedback with us at [email protected] For more information access our website at Cbic.gov.in © 2020 Central Board of Indirect Taxes and Customs All rights reserved. The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.<BR> News - Press release - PIB....