Ombudsman scheme for NBFCs extended to eligible non-deposit NBFCs with customer interface, mandating compliance nationwide. Extension of the Ombudsman Scheme for Non-Banking Financial Companies, 2018 requires NBFCs registered with the RBI that are authorised to accept deposits, and specified non-deposit taking NBFCs with customer interface meeting an RBI-prescribed asset-size threshold, to comply with the Scheme's redressal provisions. NBFC-IFCs, Core Investment Companies, IDF-NBFCs and NBFCs under liquidation are excluded. The Scheme will be administered through four Ombudsman offices covering defined zones.
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Provisions expressly mentioned in the judgment/order text.
Ombudsman scheme for NBFCs extended to eligible non-deposit NBFCs with customer interface, mandating compliance nationwide.
Extension of the Ombudsman Scheme for Non-Banking Financial Companies, 2018 requires NBFCs registered with the RBI that are authorised to accept deposits, and specified non-deposit taking NBFCs with customer interface meeting an RBI-prescribed asset-size threshold, to comply with the Scheme's redressal provisions. NBFC-IFCs, Core Investment Companies, IDF-NBFCs and NBFCs under liquidation are excluded. The Scheme will be administered through four Ombudsman offices covering defined zones.
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