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        PTI News

        Delivery jobs should be seen as flexible employment, not gig work: Swiggy executive

        January 20, 2026

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        Delivery work should be treated as flexible employment, not gig work, within tailored social security frameworks. Delivery-platform work should be classed as flexible employment distinct from formal employment; regulators must tailor governance and social security measures to preserve flexibility while extending protections, avoiding application of formal sector parameters that would constrain this heterogeneous workforce.

        Cases where this provision is explicitly mentioned in the judgment/order text; may not be exhaustive. To view the complete list of cases mentioning this section, Click here.

        Provisions expressly mentioned in the judgment/order text.

        <h1>Delivery work should be treated as flexible employment, not gig work, within tailored social security frameworks.</h1> Delivery-platform work should be classed as flexible employment distinct from formal employment; regulators must tailor governance and social security measures to preserve flexibility while extending protections, avoiding application of formal sector parameters that would constrain this heterogeneous workforce.

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