<h1>GST rate reduction prompting price monitoring to ensure businesses pass tax savings to consumers and complaints are routed for redress.</h1> The government implemented a GST rate reduction consolidating multiple rates into two principal rates to lower retail prices, and authorities have monitored price movements for a basket of items to ensure businesses pass tax savings to consumers. The Department of Consumer Affairs has logged complaints alleging inadequate price reductions and forwarded most to nodal officers in the Central Board of Indirect Taxes and Customs, with a portal enhancement planned to route grievances to relevant chief commissioners for geographic-based resolution.