February 20, 2012
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Insurance sector liberalisation promotes competition and consumer protection while expanding regulated services to underserved districts.
The speech prioritises continuation of insurance sector liberalisation-including private participation, foreign investment within statutory limits, and de-tariffing-to promote competition, technology adoption, and product innovation. It stresses regulatory oversight and consumer protection measures such as improved transparency, streamlined grievance redressal, prevention of mis-selling, and faster claims settlement. Operationally, it calls for insurance led financial inclusion via micro insurance and community delivery models, targeted products for vulnerable groups, expansion into underserved districts and towns, and strengthened recruitment, training and technology deployment to improve penetration and service delivery.