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Whether Excise Duty OR Service Tax applicable on Software

Pranav J
We manufacture Home Automation Products. Depending on sophistication we offer two solutions.
 
CASE - I  :
 
Broadly this automation solution consists of Hardware and App (working on smart devices). This solution is suitable for single room.
We will be charging Excise Duty on the Hardware Products, however, Apps are made available FREE OF COST on
Apple, Android and Windows App stores.
 
Since the Apps are given to the user Free of Cost, there is no financial transaction taking place. Hence we will not be making invoice either..
 
Query-  not making invoice and not charging excise duty or service tax is legally correct from Excise and Service Tax point of view ?
 
CASE II :

Broadly this automation solution consists of Hardware, App (working on smart devices), software and access license.
This solution is suitable for entire house.
 
When user needs inter-connectivity of controls (say controlling lights of living room from bedroom) Automation Server is required. User can use his PC as a server. Our software will run on this server.
We will be selling the software use license for the Server and also access license to restrict the number of users.
 
Query :
 
i. Is our software Packaged, Canned or Custom Made ?
 
ii. What is the Excise Classification for the same ?
 
iii. What is the Classification for the Access License ?
 
iv. Whether we have to charge Excise Duty OR Service Tax, if both Software and License Keys are made available online.
 
v.  Whether we have to charge Excise Duty OR Service Tax, if both Software and License Keys are made available through 
    Distributor in Physical Form.
Debate on Excise Duty vs. Service Tax for Software in Home Automation: Licensing, Distribution, and Tax Implications Explored. A discussion on whether excise duty or service tax applies to software used in home automation products. In Case I, the company provides hardware and free apps, raising a query on the legality of not charging excise duty or service tax. In Case II, involving hardware, software, and access licenses, questions arise about software classification and tax obligations when software and licenses are distributed online or physically. The response outlines tax implications for various software transactions, indicating service tax applicability for e-downloads, electronic distribution, and software as a service, while excise duty may apply if replicating software. (AI Summary)
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