Delay in refund claims: emphasise prompt disposal, timely vouchers and accountability to prevent administrative backlog. The Board requires prompt disposal of refund claims, timely issuance of refund vouchers and bank advice, payment of interest on delayed refunds, periodic ... Summary
Delay in refund claims: emphasise prompt disposal, timely vouchers and accountability to prevent administrative backlog.
The Board requires prompt disposal of refund claims, timely issuance of refund vouchers and bank advice, payment of interest on delayed refunds, periodic reporting of pendency, and corrective action against officers responsible for unjustified delays to reduce backlog and ensure procedural compliance.
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