Automation of Refund Application and Processing in Customs–Reg.

Automation of Refund Processing enables electronic filing, tracking and electronic credit of customs refunds with shift to post-audit.

Electronic processing of customs refund claims requires applicants to file on the ICEGATE portal with supporting documents, generates an Application Reference Number on filing, permits reassessment requests and verification of bank details, and provides dashboard status and MIS. Proper officers will scrutinize applications, issue deficiency communications within a prescribed timeline, generate acknowledgements when cured, and communicate show-cause notices or refund orders electronically, while refunds sanctioned will be credited electronically to the applicant's registered bank account through the PFMS system.