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of <h1>New CBIC Guidelines Streamline CGST Investigations: Approval Required, Coordination Emphasized, Digital Efficiency Highlighted.</h1> The guidelines issued by the Central Board of Indirect Taxes and Customs aim to streamline CGST field formations' investigation processes while maintaining ease of doing business. Investigations must be approved by the Principal Commissioner, with exceptions requiring higher-level approval. Coordination with other investigating bodies is emphasized to avoid duplication. Investigations should be initiated with official letters rather than summons, and digital information should not be redundantly requested. The guidelines stress the importance of timely conclusion of investigations, proactive grievance redressal, and ensuring investigations are justified and well-documented to prevent unnecessary litigation and maintain business efficiency.
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