Common and Simplified Norms for processing investor’s service request by RTAs and norms for furnishing PAN, KYC details and Nomination

Mandatory PAN and KYC compliance for physical securities triggers folio freezing until required details are furnished and verified.

SEBI mandates common simplified norms for RTAs to process PAN, KYC, nomination and other physical securities service requests: accept ISR forms, allow self attested or e signed submissions, perform IPV, avoid notarisation/indemnity unless statutory, validate PAN via authorized bulk verification, update KYC across folios on holder authorization, and complete requests within seven working days. Failure to furnish PAN, KYC or nomination by the prescribed cut off will result in folio freezing with restricted services and electronic only payments until compliance or dematerialisation.