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<h1>New Guidelines Require Virtual Hearings for CGST, IGST, and More to Boost Safety and Efficiency Amid COVID-19.</h1> Revised guidelines mandate virtual personal hearings under the CGST, IGST, Customs, Central Excise, and Finance Acts to ensure efficiency and safety during the COVID-19 pandemic. Authorities must conduct hearings via video conferencing, providing necessary details through email. Participants must submit identification and maintain decorum. Hearings will be documented and shared electronically, with a three-day window for modifications. Virtual hearings are standard unless exceptional circumstances arise. These guidelines supersede previous instructions and aim to expedite proceedings while maintaining social distancing. Any issues should be reported to the Commissioner's office.