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<h1>New SOP for Exporters: Tackling Fraudulent ITC and IGST Claims Using AI and Data Analytics.</h1> The circular outlines a Standard Operating Procedure (SOP) for exporters to address fraudulent claims of Input Tax Credit (ITC) and Integrated Goods & Service Tax (IGST) refunds. It highlights the use of data analytics and AI to identify and verify suspicious exporters, with a small percentage undergoing verification. Exporters whose refunds are delayed will be informed promptly and must provide detailed information for verification within 14 working days. If unresolved, issues can be escalated to higher authorities. Exporters can register grievances if refunds are pending over a month, and a committee will address these issues. The circular also requests dissemination of its contents to stakeholders.