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of <h1>Tax Officers Urged to Assist Taxpayers: Prompt Refunds, Reliefs, and Fair Treatment Highlighted in New Guidance.</h1> The circular provides guidance for Income-tax Officers on handling assessments and interactions with taxpayers. It stresses the importance of uniform adherence to instructions, particularly in processing refunds and granting reliefs promptly. Officers are advised to assist taxpayers by informing them of potential refunds or reliefs they may not have claimed and to rectify any discovered mistakes without delay. The document emphasizes not exploiting taxpayers' ignorance to collect excess taxes and clarifies that while assistance should be provided, taxpayers remain responsible for their submissions. Public Relation Officers have limited roles, and the circular aims to ensure fair treatment without compromising tax collection.
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