Cleaning contracts are not manpower supply where provider controls workers and payment is for completed services.
Cleaning, sanitation and housekeeping contracts constitute cleaning services rather than manpower supply where the provider retains control and supervision over personnel and consideration is for the completed activity, not workforce deployment. The related service-tax demand, interest and penalties were therefore unsustainable. A mismatch between income-tax disclosures and ST-3 returns cannot, without corroborative evidence of taxable services and their value, establish service-tax liability; the demand based solely on that discrepancy was unsustainable. Admitted tax and interest on legal services remained payable, without penalty.
Issues: (i) Whether sanitation, housekeeping and cleaning activities undertaken under the work orders were classifiable as manpower recruitment or supply agency service; (ii) Whether service-tax demand could be sustained solely on a mismatch between income-tax returns and ST-3 returns without corroboration of taxable services.
Issue (i): Whether sanitation, housekeeping and cleaning activities undertaken under the work orders were classifiable as manpower recruitment or supply agency service.
Analysis: Rule 2(g) of the Service Tax Rules, 1994 and Circular No. 190/9/2015-Service Tax distinguish manpower supply from performance of a contracted job. Manpower supply requires personnel to be placed at the recipient's disposal and under its effective control and supervision, with consideration ordinarily correlated to the number of personnel deployed. The work orders required sanitation, housekeeping and cleaning for hospitals and educational institutions; the personnel remained under the service provider's control, and the agreed consideration was for cleaning activity rather than for deployment of persons.
Conclusion: The activities were cleaning services and not manpower recruitment or supply agency service; the principal service-tax demand, consequential interest and penalties were unsustainable. This finding is in favour of the assessee.
Issue (ii): Whether service-tax demand could be sustained solely on a mismatch between income-tax returns and ST-3 returns without corroboration of taxable services.
Analysis: A disparity between income-tax disclosures and service-tax returns may arise from differing revenue-recognition norms, valuation principles, abatements and exemptions. Such mismatch, without corroborative evidence establishing the taxability and value of services, does not establish service-tax liability or justify the demand.
Conclusion: The demand founded only on information from income-tax returns and ST-3 returns, without further corroboration, was legally unsustainable. This finding is in favour of the assessee.
Final Conclusion: The impugned fiscal liability was substantially eliminated, while the admitted tax and interest relating to receipt of legal services remained payable without penalty.
Ratio Decidendi: A contract for execution of cleaning work does not constitute manpower supply where the service provider retains control over the personnel and consideration is for the completed service; tax liability cannot rest solely on uncorroborated discrepancies between income-tax and service-tax returns.