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Issues: Whether the dispute required remand for fresh adjudication in view of the appellant's failure to furnish primary records and the need for proper verification of taxable receipts.
Analysis: The appellant did not produce invoices and work orders despite repeated opportunities, and the Department had resorted to bank records and third-party material to ascertain liability. In matters of service tax, the Revenue must establish taxability, but the assessee is equally bound to disclose material facts and produce documents within its possession. Where relevant records are withheld, adverse inference may arise and the onus does not remain static. On the facts, complete adjudication on merits was not considered appropriate without fuller disclosure and examination of records, and the proper course was to send the matter back for fresh decision after granting opportunity to produce documents and data.
Conclusion: The matter was remitted to the original authority for fresh adjudication with an opportunity to the appellant to furnish the required material and cooperate in the proceedings.
Ratio Decidendi: Where an assessee withholds primary records necessary to determine tax liability, the adjudicating authority may require fresh examination of the matter, and the assessee's non-disclosure can justify remand rather than final determination on an incomplete record.