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Issues: Whether forfeiture of advance amounts retained as cancellation or room-retention charges on cancellation of hotel bookings constitutes consideration for a declared service under section 66E(e) of the Finance Act, 1994 and is therefore liable to service tax.
Analysis: Liability under section 66E(e) arises only where there is an agreement to tolerate an act and the amount received is consideration for such tolerance. The booking arrangement here was for provision of hotel accommodation, not an agreement to tolerate cancellation. When a customer cancels or does not turn up, the hotel suffers loss of business and the forfeited amount operates as compensation or damages for breach of contract. Such retention charges are in the nature of liquidated damages or penal compensation and do not answer the description of consideration for any service.
Conclusion: The forfeited advance amounts are not taxable as service tax under section 66E(e) and the demand is unsustainable.