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<h1>Business Auxiliary Services: commissions from GSAs and separate branches not taxable; related fees and penalties set aside.</h1> Commissions received from general sales agents and from separate branches that maintain independent registrations and accounting do not qualify as ... Taxability of commission received from general sales agents (GSAs) and inter-branch bookings - Scope of business auxiliary services - visa facilitation/attestation charges, credit card account charges and travel insurance receipts - comparison between commission and incentives received as per IATA and commission and incentives received as per appellant’s balance sheet. Taxability of commission - HELD THAT:- The facts are that the appellants are GSA of various airlines and apart from selling air tickets directly, they also purchase the same from other companies, who were appointed as GSAs. They were receiving certain commissions, which the department classified under the category of BAS. In respect of certain procurement of tickets on behalf of their customers from their own branches situated at different places, the branches of the appellant also paid commission, which was again said to be leviable to service tax under BAS. Thus, the issue pertains to commission received from GSA as well as from their own branches. We find that on this issue, different Coordinate Benches of this Tribunal have taken a consistent view that the said commissions cannot be subjected to service tax under the category of BAS. Therefore, the case laws relied by the appellant including the cases in respect of their own branches situated at different locations, are relevant and therefore, we do not find any merit in the impugned order insofar as demand under the category of BAS in respect of commissions received from GSA as well as from their own branches. Similarly, in respect of Visa attestation services also, they have relied on certain judgments, wherein, it has been held that the said activities are not taxable, as clarified by the Board, vide Circular dt.20.04.2011. Thus, we find that in view of settled law in this regard, supra, as relied upon by the appellant, the demands under the categories of BAS as well as ATAS will not sustain and therefore, the impugned order is liable to be set aside and is accordingly set aside. Final Conclusion: The Tribunal allowed the appeal and set aside the impugned order insofar as it confirmed demands under BAS and ATAS for commissions and visa/attestation charges, in view of settled tribunal precedents and the Board's clarification. Issues: (i) Whether commissions received from general sales agents (GSAs) and from appellant's own branches are taxable as business auxiliary services (BAS); (ii) Whether visa facilitation/attestation charges, credit card account charges and travel insurance receipts are taxable and whether penalty and extended period can be invoked.Issue (i): Whether commissions received from GSAs and from appellant's own branches fall within the scope of business auxiliary services and are liable to service tax.Analysis: Coordinate Tribunal decisions addressing identical facts and legal questions concerning commissions received from GSAs and inter-branch bookings were considered. The authorities establish that commissions of the nature received for procurement or booking of air tickets from other agents or from separate branches which maintain separate service tax registrations and accounting are not subsumable under BAS. The treatment of such receipts as transfer entries for internal profit analysis and the existence of separate registrations were treated as relevant factors in determining taxability.Conclusion: Commissions received from GSAs and from the appellant's own branches are not taxable as business auxiliary services. The finding on BAS demand is against Revenue and in favour of the assessee.Issue (ii): Whether visa facilitation/attestation charges, credit card account charges and travel insurance receipts are taxable and whether penalties/extended period apply.Analysis: Decisions and relevant Board circulars addressing visa facilitation and attestation fees were applied to determine that such charges do not attract service tax. The characterisation of credit card account charges and travel insurance receipts was examined against the scope of BAS and ATAS; where services do not fall within those taxable categories, demand cannot be sustained. The absence of malafide intent and prior payment/appropriation aspects were considered in relation to imposition of penalty and invocation of extended period.Conclusion: Demands insofar as they relate to visa facilitation/attestation charges, credit card account charges and travel insurance are not sustainable. Penalty and extended period reliance are not sustained; conclusions are in favour of the assessee.Final Conclusion: The impugned adjudication confirming service tax demands and imposing penalties under the challenged categories is set aside; the appeal is allowed, resulting in an overall decision favourable to the assessee on the decided taxability and penalty issues.Ratio Decidendi: Commissions derived from ticket bookings by GSAs or separate branches (maintaining independent registrations and accounting) do not constitute business auxiliary services liable to service tax, and visa facilitation/attestation charges are not taxable as service tax liabilities per the relevant Board circulars and consistent Tribunal precedent.