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<h1>Tribunal grants appellant opportunity to respond and defend case, emphasizing fair process and natural justice</h1> The Tribunal remanded the case to the adjudicating authority despite the appellant's initial non-compliance. The appellant was granted the opportunity to ... Waiver of pre-deposit - service tax liability on commission of air travel agents - right to be furnished documents relied upon - natural justice / opportunity to be heard - remand for fresh adjudicationWaiver of pre-deposit - service tax liability on commission of air travel agents - Whether the condition of pre-deposit could be waived and the appeal taken up on the basis of amounts already deposited. - HELD THAT: - The Tribunal noted that the appellant had already made some deposit towards the adjudged service tax liability. Observing that the dispute was narrow and suitable for early disposal, the Tribunal exercised its discretion to treat the amount already deposited as sufficient security and waived the condition of depositing the balance amounts before admitting the appeal. The Tribunal therefore proceeded to entertain the appeal rather than insisting on full pre-deposit. [Paras 3]The balance pre-deposit was waived and the appeal was taken up for disposal on the merits.Natural justice / opportunity to be heard - right to be furnished documents relied upon - remand for fresh adjudication - Whether the impugned order could be upheld where the appellant did not file a reply before the adjudicating authority and contended that relied-upon documents were not supplied. - HELD THAT: - The Tribunal recorded that the appellant had not filed any reply to the show cause notice nor attended personal hearings before the adjudicating authority, a conduct the Tribunal deprecated. However, the Tribunal also observed that there was no record showing that the documents relied upon were furnished to the appellant for a proper defence. In the interest of justice and without expressing any opinion on the merits, the Tribunal concluded that the appellant must be given an opportunity to defend the case. Consequently, the impugned order was set aside and the matter remanded to the adjudicating authority for fresh decision after affording the appellant the documents requested and an opportunity to file a reply. [Paras 5]Impugned order set aside; matter remanded for fresh adjudication with directions to supply relied documents, permit filing of reply within four weeks, and decide the matter within three months following principles of natural justice.Final Conclusion: The Tribunal waived the balance pre-deposit in view of the deposit already made and admitted the appeal; the impugned order was set aside and the matter remanded to the adjudicating authority to furnish relied-upon documents, permit the appellant to file a reply within four weeks, and decide afresh within three months observing principles of natural justice. Issues: Stay petition for waiver of pre-deposit of service tax and penalty amounts. Appellant's failure to respond to show cause notice and attend hearings. Appellant's plea for not receiving relied upon documents.Analysis:1. The appellants, engaged in Air Travel Agents service, were paying service tax based on domestic and international tickets until 2003 when they switched to payment on commission received from airlines. The lower authorities found that the appellants did not pay service tax on the commission received, relying on information from airlines/IATA. The appellant challenged this decision.2. The Tribunal noted that the appellant had made some deposit against the service tax liability but had not filed a reply to the show cause notice or attended hearings before the adjudicating authority. The appellant claimed they were not provided with relied upon documents for a proper defense. The Tribunal expressed dissatisfaction with the appellant's non-compliance but acknowledged the need for a fair defense.3. Despite the appellant's failure to respond earlier, the Tribunal remanded the matter to the adjudicating authority. The appellant was directed to file a reply to the show cause notice within four weeks and given the opportunity to defend the case properly. The adjudicating authority was instructed to provide necessary documents and decide the matter within three months, ensuring principles of natural justice were followed.4. The Tribunal emphasized the importance of allowing the appellant a chance to present a defense, setting aside the previous order and remanding the case for a fresh decision. The appellant's plea for not receiving relied upon documents was considered valid, and the Tribunal directed the adjudicating authority to ensure a fair process moving forward. The stay petition and appeal were disposed of accordingly.