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        <h1>Service tax applies to customer advances unless proven otherwise, appeal remanded for fresh review</h1> CESTAT Mumbai ruled on service tax liability on advances/mobilization amounts received from customers. The appellant claimed amounts were loans against ... Levy of service tax - Advances/Mobilization amount received from their customer - whether these amounts were advances or loan against Bank Guarantee from the clients as claimed by the appellant? - opportunity of hearing - principles of natural justice - HELD THAT:- It is not fair on the part of the learned counsel to submit that the impugned order was passed behind their back or without giving opportunity of hearing to them. Sufficient opportunities were granted to the appellant and twice the Manager-Taxation of the appellant also appeared before the said authority and took time for filing reply and necessary documents in support of their claim but nothing was filed. Six times adjournment was granted by the said authority including twice on the request of their Manager Taxation. Although the illness of their Manager-Taxation was genuine ground but in his absence someone ought to have appeared before the adjudicating authority on behalf of appellant. There are no fault on the part of the adjudicating authority for adjudicating the issue ex-parte. Learned counsel also submits that all the documentary evidences have been filed by them in support of their claim. Conclusion - In the present case no personal hearing was sought. Even then in the interest of justice seven personal hearing was granted i.e. adjournments were granted for six times. Service tax is applicable on advances unless adequately proven otherwise. Appeal is allowed by way of remand to the learned Commissioner for denovo adjudication. 1. ISSUES PRESENTED and CONSIDEREDThe core legal questions considered in this judgment are:Whether the appellant was required to pay Service Tax on the Advances/Mobilization amount received from their customers.Whether these amounts were advances or loans against Bank Guarantees from the clients, as claimed by the appellant.Whether the adjudicating process was conducted in accordance with the principles of natural justice, particularly regarding the opportunity for the appellant to present their case.2. ISSUE-WISE DETAILED ANALYSISIssue 1: Requirement to Pay Service Tax on Advances/Mobilization AmountsRelevant Legal Framework and Precedents: The legal framework revolves around the Service Tax provisions applicable during the period 2007-08 to 2011-12, which require service tax to be paid on advances received for taxable services.Court's Interpretation and Reasoning: The tribunal examined whether the mobilization advances received were subject to service tax. The appellant contended that these advances were not consideration for services but were instead for obtaining necessary equipment and infrastructure.Key Evidence and Findings: The appellant did not provide sufficient evidence to demonstrate that the amounts received were loans against Bank Guarantees rather than taxable advances. The tribunal noted the absence of documentation supporting the appellant's claims.Application of Law to Facts: The tribunal applied the service tax laws to the facts at hand, emphasizing that the absence of evidence and failure to discharge service tax obligations on advances warranted the demand.Treatment of Competing Arguments: The appellant's argument that mobilization advances were not taxable was countered by the revenue's assertion that no evidence was provided to support this claim. The tribunal found the revenue's position more persuasive due to the lack of documentation from the appellant.Conclusions: The tribunal concluded that the appellant was required to pay service tax on the advances/mobilization amounts received, as they failed to substantiate their claim that these were loans against Bank Guarantees.Issue 2: Adherence to Principles of Natural JusticeRelevant Legal Framework and Precedents: The principles of natural justice require that parties be given a fair opportunity to present their case. This includes the right to a hearing and the opportunity to submit evidence.Court's Interpretation and Reasoning: The tribunal considered whether the appellant was denied a fair hearing. It examined the procedural history, including the opportunities given to the appellant to present their case.Key Evidence and Findings: The tribunal noted that the appellant was granted multiple opportunities for a hearing, and adjournments were provided. Despite this, the appellant failed to submit necessary documents or appear adequately.Application of Law to Facts: The tribunal applied the principles of natural justice, determining that sufficient opportunities were provided to the appellant, and the adjudicating authority acted within its rights to proceed ex-parte.Treatment of Competing Arguments: The appellant argued that the order was passed without considering their submissions, while the revenue maintained that ample opportunities were given. The tribunal sided with the revenue, highlighting the appellant's failure to utilize the opportunities provided.Conclusions: The tribunal concluded that the principles of natural justice were adhered to, as the appellant was given multiple chances to present their case but failed to do so.3. SIGNIFICANT HOLDINGSPreserve Verbatim Quotes of Crucial Legal Reasoning: 'In the present case no personal hearing was sought. Even then in the interest of justice seven personal hearing was granted i.e. adjournments were granted for six times.'Core Principles Established: The tribunal reinforced the principle that service tax is applicable on advances unless adequately proven otherwise. It also emphasized adherence to procedural fairness and the necessity for parties to actively engage in the adjudicative process.Final Determinations on Each Issue: The tribunal set aside the impugned order and remanded the case for de novo adjudication, instructing the original authority to verify documentary evidence and ensure a fair hearing. The appellant was directed to cooperate with the adjudication process.Overall, the judgment underscores the importance of substantiating claims with evidence, adhering to procedural requirements, and the tribunal's commitment to ensuring justice is both done and seen to be done.

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