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Issues: Whether the Superintendent's communication demanding duty could be treated as an appealable quasi-judicial order and whether the lower appellate authority was justified in setting aside the refund sanction on that basis.
Analysis: An appealable order must be made in compliance with the basic requirements of quasi-judicial process, including issuance of notice, opportunity to object, consideration of objections, and a reasoned order. The communication in question was issued without a show cause notice and did not satisfy the requirements of Rule 10 of the Central Excise Rules, 1944. It was therefore an administrative communication and not an appealable order. The lower appellate authority also decided this point without putting the parties on notice and without considering the Department's alternative objection regarding the validity of protest.
Conclusion: The communication of the Superintendent was not an appealable order, and the impugned order setting aside the refund sanction was unsustainable. The matter was remanded for fresh disposal after hearing the parties.
Ratio Decidendi: A communication demanding duty cannot be treated as an appealable quasi-judicial order unless it is preceded by the mandatory procedural safeguards of notice, hearing, and a speaking decision required by law.