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Issues: Whether refund of accumulated Modvat credit on export goods could be denied solely for non-compliance with the AR-4 procedure, despite the claim being otherwise admissible on merits.
Analysis: The refund claims were rejected only on the ground that the exporters had not followed the AR-4 procedure. The governing principle applied was that procedural requirements are not meant to defeat a substantive entitlement. Since the refund was otherwise admissible on merits, the absence of AR-4 documents by itself was not a valid basis to refuse relief, especially where the exports were supported by other acceptable documents and the issue stood covered by the cited Tribunal precedent.
Conclusion: The denial of refund on the sole ground of non-observance of AR-4 procedure was unsustainable, and the appeals were allowed in favour of the assessee.
Final Conclusion: Procedural non-compliance could not override the substantive entitlement to refund of accumulated Modvat credit on export goods.
Ratio Decidendi: A substantive tax refund or credit entitlement cannot be denied merely for failure to follow a procedural formality when the claim is otherwise admissible on merits.