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<h1>Customs Appeals Commissioner overturns order due to lack of evidence of notice served, emphasizing procedural fairness</h1> The Commissioner of Customs (Appeals) set aside the lower authority's order due to lack of evidence of the show cause notice being served on the ... Service of notice in accordance with Section 153 of the Customs Act - Ex parte adjudication and requirement of proof of service - Principles of natural justice - right to personal hearing - Duty to verify non-receipt with postal authorities before proceedingService of notice in accordance with Section 153 of the Customs Act - Ex parte adjudication and requirement of proof of service - Validity of the adjudication and confiscation order where service of the show cause notice was asserted to have been effected by registered post but no proof of receipt (A.D.) was produced - HELD THAT: - The Court examined whether the show cause notice could be presumed served merely because it was sent by registered post. It held that where a show cause notice is not replied and an ex parte order is passed, the adjudicating authority must ascertain whether the notice was received or returned; absence of the A.D. card or any evidence of service requires enquiries with postal authorities about the whereabouts of the registered letter. Compliance with the formal mode of service does not dispense with the obligation to establish actual service or to make reasonable efforts to verify non-receipt before proceeding ex parte. In the present case the Revision Application did not furnish evidence that the A.D. was received, nor did it show any follow-up enquiries to the postal authorities or any attempt to afford a personal hearing before confirming the ex parte order. Accordingly the Commissioner (Appeals) correctly concluded that the original order suffered from want of proof of service and set it aside.Order-in-original set aside by Commissioner (Appeals) for lack of proof of service; the Revision Application challenging that conclusion is rejected.Principles of natural justice - right to personal hearing - Duty to verify non-receipt with postal authorities before proceeding - Whether principles of natural justice required further steps (personal hearing or postal verification) before confirming penalties and confiscation in absence of proof of service - HELD THAT: - The Court emphasised that principles of natural justice require that a noticee be given a reasonable opportunity to be heard. The first step is issuance of a written show cause notice; where no reply is received, the adjudicating authority must enquire into receipt or non-receipt of the notice and, if necessary, grant a personal hearing. If the A.D. card is neither produced nor returned, the authority must seek information from the postal authorities regarding the registered letter. The adjudicating authority in this case appears to have followed the form of service without verifying actual service or providing a personal hearing, which is contrary to the spirit of natural justice. On that basis the appellate authority's interference was justified.Appellate interference upholding the requirement of enquiry and personal hearing sustained; Revision rejected.Final Conclusion: The Revision Application filed by the Commissioner was dismissed; the Commissioner (Appeals) rightly set aside the ex parte adjudication and penalties because service of the show cause notice was not proved and required enquiries and a personal hearing under principles of natural justice were not shown to have been undertaken. Issues:1. Service of show cause notice via registered post under Section 153 of the Customs Act, 1962.2. Compliance with principles of natural justice in adjudication proceedings.Analysis:1. Issue 1: Service of show cause notice via registered postThe case involved the concealment and attempted smuggling of foreign currencies by a passenger. The Commissioner of Customs (Appeals) set aside the lower authority's order due to lack of evidence of the show cause notice being served on the appellant. The Revision Application argued that the notice was sent via registered post, complying with Section 153 of the Customs Act, 1962. The respondent contested ownership of the concealed currencies and challenged the ex parte order imposing a penalty. The Government noted that in adjudication proceedings, principles of natural justice require providing a reasonable opportunity to the noticee, including issuing a written show cause notice and granting a personal hearing. The Government observed that the adjudicating authority failed to confirm if the notice was received or returned, highlighting the importance of ensuring procedural fairness. Despite the legal provisions being followed, the lack of evidence regarding the notice's service or return raised concerns about upholding the principles of natural justice. The Government concluded that the order by the Commissioner (Appeals) was in line with both legal requirements and principles of natural justice, rejecting the Revision Application.2. Issue 2: Compliance with principles of natural justiceThe case emphasized the significance of adhering to principles of natural justice in adjudication proceedings. The Government stressed the importance of providing the noticee with a reasonable opportunity, starting with a written show cause notice and extending to a personal hearing. The lack of evidence regarding the service or return of the show cause notice raised doubts about procedural fairness. The Government highlighted the need for adjudicating authorities to ensure that notices are properly served and to investigate any non-delivery issues promptly. By emphasizing the role of natural justice principles in adjudication, the Government underscored the necessity of balancing legal requirements with procedural fairness to uphold the integrity of the decision-making process.