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Issues: Whether the appellant was entitled to exemption from service tax under Notification No. 18/2009-S.T. dated 07.07.2009 despite non-production of the prescribed documents and delayed filing of the required return.
Analysis: The exemption notification had to be construed strictly, and the appellant carried the burden of showing full compliance with its conditions. The record showed that the appellant did not furnish the required shipping bills, the agreement or contract with the foreign agent, and the original documents evidencing actual payment of commission. The plea that the lapse was merely procedural did not cure the failure to satisfy the mandatory conditions of the notification. In an exemption claim, ambiguity or non-compliance cannot be resolved in favour of the claimant.
Conclusion: The appellant was not entitled to the exemption, and the denial of benefit was justified.
Final Conclusion: The demand confirmation was sustained because the exemption conditions were not proved to have been satisfied.
Ratio Decidendi: Exemption notifications must be strictly complied with, and the assessee must establish fulfillment of all stipulated conditions to claim the benefit.