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Issues: Whether the assessee was entitled to abatement of 75% in respect of Goods Transport Agency services under Notification No. 32/2004-ST despite not obtaining declarations from all consignment note issuers regarding non-availment of CENVAT credit.
Analysis: The issue had already been settled in favour of assessees in earlier Tribunal decisions. The condition requiring declarations from the GTA was held to be incapable of practical compliance by the recipient of service, and the benefit of abatement could not be denied on that ground. The reasoning applied consistently that procedural compliance expected from the service provider could not be used to defeat the recipient's entitlement where the substantive conditions for abatement were satisfied.
Conclusion: The assessee was entitled to the abatement and the denial of the benefit was not sustainable.
Ratio Decidendi: A recipient of Goods Transport Agency service cannot be denied statutory abatement merely because the prescribed declaration from the service provider was not practically obtainable, where the substantive conditions for the exemption benefit are otherwise satisfied.