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Issues: Whether abatement under Notification No. 32/2004-S.T. could be denied to the service recipient for failure to produce GTA certificates, when the notification itself did not prescribe such certification as a condition.
Analysis: The dispute was confined to consignments for which the appellant could not produce certificates from the GTA as referred to in the Board circular. The notification granted abatement subject to specified conditions, but did not itself require production of such certificates. The circular issued by the Board prescribed certification as a mode of verification, yet such administrative requirement could not be treated as mandatory so as to defeat the substantive benefit of the notification. The record also showed that the appellant had already obtained the benefit wherever certificates were available, and the remaining denial rested only on the absence of certificates procured later for past consignments.
Conclusion: Denial of abatement for want of GTA certificates was not justified, and the benefit under the notification could not be refused on that procedural ground.
Final Conclusion: The demand of service tax on the disputed consignments was unsustainable and the appeal was allowed.
Ratio Decidendi: A circular may regulate verification, but it cannot impose an additional mandatory condition not found in the exemption notification so as to deny a substantive tax benefit.