TRAN-1 grievance redressal mechanism prevails, with petitioner directed to pursue the circular-based remedy

A grievance regarding reopening or acceptance of a revised TRAN-1 was not examined on merits because a circular dated 03.04.2018 had created a special cell to address such complaints. As the petitioner did not dispute the existence of that grievance redressal mechanism, the Court held that the appropriate course was to use the remedy under the circular. No substantive relief was granted in the petition.

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Issues: Whether the petitioner should be granted the requested reliefs for reopening or acceptance of the revised TRAN-1, or be directed to avail the remedy provided under the relevant circular.

Analysis: The respondents informed the Court of the circular dated 03.04.2018 creating a special cell to address grievances of this nature. The petitioner did not dispute the existence of the circular. In view of that grievance redressal mechanism, the Court declined to examine the merits of the request in the petition.

Conclusion: The petitioner was relegated to the remedy provided under the circular, and no substantive relief was granted in the petition.

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