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Issues: Whether the rejection of the remission claim could be sustained despite the absence of a show cause notice and personal hearing, and despite the appellant's documentary evidence having not been properly considered.
Analysis: The fire incident was not in dispute and the appellant had intimated the department and placed supporting documents and a declaration before it. The adjudicating authority decided the matter after several years without affording a proper opportunity of defence. The record showed that the documentary material submitted by the appellant was not taken into account, and the impugned order was passed without notice or hearing. The appellant also produced a chartered accountant's certificate indicating that the insurance claim was confined to the basic value and did not include excise duty.
Conclusion: The rejection order could not be sustained and the matter required fresh adjudication by the adjudicating authority after considering the material on record and granting a fair opportunity to the appellant.
Ratio Decidendi: A remission claim cannot be finally rejected without observance of natural justice and due consideration of the documentary evidence already submitted by the claimant.